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Floor Manager
36 East 20th Street, New York, NY
SONA hiring Floor Manager in New York, NY

SONA hiring Floor Manager in New York, NY

SONAMore Info

Full Time • Salary (Based on Experience)
Expires: Nov 13, 2021 • Closed: Oct 22, 2021

Sorry, this job closed on Oct 22, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

3 years

Job Details

We are looking for a Floor Manager for our Busy new restaurant in Manhattan.

Position Summary:
Responsible for assisting the General Manager (GM) in managing the day-to-day operations. Responsibilities include overall supervision and direction of all food and beverage operations. The Floor Manager ensures that all programs and services are conducted and fulfilled in a manner consistent with the goals and objectives of SONA. Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.

Responsibilities include but are not limited to: 
- Assist with training new and current employees on proper customer service practices 
- Assist with organizing, scheduling, and supervising shifts
- Assists in controlling all costs and operating within the budgetary constraints as set by the Corporation.
- Appraise staff performance and provide feedback to improve productivity
- Address employee concerns and resolve any issues
- Ensure compliance with sanitation and safety regulations 
- Manage restaurant’s image and atmosphere, and determine ways to improve 
Opening and Closing the restaurant 
- Assist with the coordination of daily FOH & BOH operations
- Deliver superior service and maximize guest satisfaction 
- Respond to guest inquiries and complaints in a prompt and professional manner
- Regularly review product quality and standards and research new vendors 

 Ideal candidate will have:
- Proven management experience in a high-volume organization
- General knowledge of wines and spirits including technical and service aspects is preferred
- General knowledge of food preparation methods and culinary terminology 
- Ability to use Micros, Excel, Resy, ADP and basic database programs. Basic understanding of the operating systems used on a PC type computer 
 - Approachable and professional demeanor 
- Ability to problem solve during high-stress situations
 - Exemplary customer service
- Close attention to cleanliness and safety
 - Positive attitude and excellent communication skills
- The ability to carry out supervisory responsibilities in accordance with company philosophy, policies and applicable laws

SONA is an EEO Employer

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

View Job Description

Open Jobs From SONA

Full Time • Hourly (Based on Experience) plus tips
Require min. 1 year of experience

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Upscale Casual

Sona is the Indian restaurant experience you've never had, and perhaps never knew you wanted. A refined, modern interpretation of a classic neighborhood French brasserie, the restaurant is designed to appeal to a distinctly urban-American sensibility, with an understated aesthetic that celebrates and pays homage to the Indian subcontinent's rich cultural heritage.

Though inspired by the bustling seaside atmosphere of 1930s Bombay - still home to the world's second-largest (after Miami) concentration of original Art Deco buildings - Sona is, unequivocally, a de rigueur New York City restaurant, with an ambiance and clientele to match. It just happens to serve exceptional Indian food.

Sona with marry carefully-honed operational expertise with the chic, stylish aesthetic and unique Indian-American cross-cultural appeal of the ownership team, creating a one-of-a-kind destination dining experience in Manhattan.

Open Jobs From SONA