Job is saved!

Click your avatar to
access saved jobs and applications

Front of House Staff
1746 West Division Street, Chicago, IL
Tortello hiring Front of House Staff in Chicago, IL

Tortello hiring Front of House Staff in Chicago, IL

TortelloMore Info

Full Time • Hourly (Based on Experience) plus tips
Expired: Oct 19, 2021

Sorry, this job expired on Oct 19, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details

We're looking for passionate food lovers for our counter service at Tortello, a Wicker Park neighborhood experience focused on artisanal handmade pasta craftsmanship and a modern take on the Italian café.  This role will take & ring up orders, craft classic Italian espresso and alcohol-based drinks, and provide excellent floor service.  As part of a small staff, you’ll have the ability to stretch and grow.  The warmth of Italian-style hospitality is a must – we want guests to feel like they’ve walked into a little slice of Italy.  You’ll pass on your passion for our simple authentic Italian menu and products to our customers.  We are open to both full and part time positions. 

Tortello is committed to preserving a positive, inclusive, collaborative, problem-solving and kind culture. Nominated for a Jean Banchet Award in its first 6 months after opening and named one of the best new restaurants of 2020 by Chicago Magazine, we are humbled by the welcome we have received and cannot wait to continue to grow on this journey together. 


Jean Banchet 2019 nominee for Best Counter Service

Chicago Magazine, Best New Restaurants, April 2020

Chicago Reader review,

Fooditor feature,

TimeOut Chicago review,

Responsibilities Include

  • Ensure overall customer satisfaction for dine-in and delivery customers
  • Operate POS system to scan merchandise and process sales transactions
  • Provide intimate knowledge of the fresh pastas to take home as well as the dine-in menu, package up take away items
  • Perform barista duties
  • Craft a handful of classic Italian cocktails as well as pour wine/beer
  • Restock retail goods
  • Help out on the floor to keep Tortello running smoothly
  • Clean, maintain and organize work areas


  • Must be 21+ to handle alcohol transactions
  • Able to work independently
  • Must be able to lift up to 40 pounds
  • Strong communication skills
  • Passion for high-quality goods, especially in food and beverage
  • Punctual and reliable
  • Previous retail, barista or customer experience is a plus, but not required

Compensation details

Competitive hourly rate +tips

We are an Equal Opportunity Employer


Required Skills

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Coffee Knowledge

Craft Cocktail knowledge

Wine Knowledge

Customer service

Experience in a High Volume Environment

Food / Beverage Pairing

POS Systems





Compensation Details

Compensation: Hourly (Based on Experience) plus tips

View Job Description

Other jobs you might be interested in


Casual Dining, Cafe, Retail Deli