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General Manager
Life House Miami - Little Havana
528 SW 9th Ave, Miami, FL 33130, USA
Life House Miami - Little Havana hiring General Manager in Miami, FL

Life House Miami - Little Havana hiring General Manager in Miami, FL

Life House Miami - Little HavanaMore Info

Full Time • Salary (Based on Experience)
Expires: Oct 15, 2021

Be an early applicant

Required Years of Experience

3 years

Job Details

The General Manager position will be responsible for leading the operations of the relaunch of our Life House Little Havana Hotel. The role is accountable for the hotel and F&B financial performance, guest experience, and workplace culture. The General Manager will report to the Corporate Director of F&B and the Corporate Director of Hotel Operations and manage a team consisting of the Director of Rooms, venue Floor Manager, Executive Chef, Sales Manager and Marketing Manager.

Roles & Responsibilities:

  • Launch the hotel and restaurant on-time, on-budget, and on-brand with excess pre-opening demand 
  • Ensure the property operates within our brand standards and effectively utilizes our technology 
  • Monitor each property’s financial performance and ensure they each beat budgeted NOI
  • Maintain a high quality guest experience across all properties and outlets
  • Establish and maintain a positive workplace culture
  • Ensure all SOPs are being followed
  • Process payroll 
  • Oversee accounts receivable management
  • Manage the S&M team to ensure high revenues across our outlets and hotels
  • Manage special projects such as property improvements, special events, and menu improvements
  • Manage the culinary team to ensure their food cost is always beating budget
  • Manage bar teams to ensure their beverage cost is always beating budget
  • Effectively staff on-property teams to maintain a labor cost beating budget
  • Effectively manage CPOR to be below budget
  • Manage brand partnerships to increase revenue or decrease costs while providing a better guest experience
  • Recruit, hire, and train management teams
  • Responsible for addressing guest reviews and service recovery
  • Provide hands-on assistance trouble shooting on-site issues that require additional leadership
  • Provide monthly and weekly reporting to Life House corporate

Qualifications Include:

  • Min 3 years hotel experience
  • Min 5 years restaurant experience
  • Min 3 years management experience
  • Excellent leadership and communication skills
  • Experience in leading multi-site operations
  • Strong track record of managing controllable expenses, driving team performance, and making effective decisions to beat budget while maintaining exceptional service levels
  • Proficient in HR functions such as payroll, hiring, training, etc
  • Proficient in tech skills such as excel, POS software, PMS software, etc.
  • Experience with G-Suite and its various applications (docs, sheets, calendar, etc.) 
  • Familiarity with Asana and Slack (preferred)
  • Familiarity with Apple products and applications (preferred)

Compensation Details

Compensation: Salary (Based on Experience)


Latin American

Boutique Hotel, Hotel Group

Part of Life House Hotels

Located in the heart of Little Havana, this Miami hotel is inspired by urban tropical estates, sprinkled with travel mementos of a worldly protagonist. Collected textiles, furnishings, and art from the four corners of the globe paint a story of memorable destinations. From the lobby café to the rooftop bar, every room will take you on a vivid journey.

Sales and Private Event ManagerSous ChefHead Bartender