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General Manager
Rooh - San Francisco
333 Brannan St #150, San Francisco, CA 94107, United States
Rooh - San Francisco hiring General Manager in San Francisco, CA

Rooh - San Francisco hiring General Manager in San Francisco, CA

Rooh - San FranciscoMore Info

Full Time • Salary ($85k - $95k)
Expires: Oct 15, 2021

Be an early applicant

Required Years of Experience

5 years


Job Details

ROOH San Francisco

Job Description

ROOH, a progressive Indian restaurant already established in the heart of SOMA area for past 4 years also launched its new concept in Palo Alto in February 2020. ROOH is the second opening by Good Times Restaurants in Bay Area with the goal to present Indian food on the global map in a way that has never been done before. ROOH has become a Michelin Guide recommend in SF and one of the top 100 restaurants in the first year of opening. We also just launched our locations in Chicago, Columbus, Ohio and Delhi, India.

Responsible for overall performance of Restaurant Operations in restaurant location. The General Manager is responsible for increasing sales and profits through financial management and leadership practice in the company’s Restaurant Program. This high-level role provides leadership, direction, and support to FOH and BOH with the overall goal of ensuring the effective operation and success of restaurant locations within their region. The General Manager consistently demonstrates, as well as enforces, company policies, practices, and procedures.

ESSENTIAL RESPONSIBILITIES
Sales and Profits
• Develops and implements creative and targeted sales-building strategies for assigned company restaurants to ensure optimal sales and earnings
• Meets or exceeds budgeted sales in the Area.
• Maximizes profits and Area by controlling expenses within established budget guidelines
• Identifies, evaluates and responds appropriately to labor efficiency problems
• Monitors restaurant management and employee schedules
• Assists team leaders in identifying sales growth opportunities in restaurant merchandising and local restaurant marketing ideas

Operations and Quality Standards
• Ensure all restaurants meet or exceed Operations and Quality Standards
• Completes and maintains an accurate assessment report for restaurant on an ongoing basis
• Develops and implements action plans to rectify negative assessments
• Ensures professional restaurant and consistent team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards
• Follows and enforces compliance with all brand standards, company policies and procedures

Hospitality, Culture, and Community Involvement
• Responds immediately to all customer issues to ensure guest satisfaction has been achieved
• Checks with FOH staff daily to monitor employee and guest satisfaction, interaction, and engagement for their area
• Monitors progress of the Beverage Director’s ability to invoke positive change among their team
• Responsible for providing direction to all Managers with regards to achieving the standard that is established in our values
• Understands and is capable of telling the “story” of the restaurant(s) how it was started, what it means and how it relates to communities in which our restaurants are located

Recruiting and Retention
• Responsible for management staffing, training, retention and turnover
• Maintains management staffing in each Area according to budgeted levels
• Forecasts management staffing needs with Owners
• Works collaboratively with Owners to create and maintain plans for developing internal candidates for promotion

Training
• Conducts training for managers and all staff on new products and refresher training as necessary
• Trains Manager in changes in company policy, menus, recipes, or procedures

People Development
• Develops managerial and leadership abilities of restaurant management staff
• Reinforces our Company’s Core Values consistently
• Conducts meetings with restaurant management team on a regular basis
• Provides coaching and feedback on an on-going basis
• Demonstrates positive workplace practices according to our company values

Employee Relations
• Accurately and consistently documents performance appropriately
• Responsible for following the approved termination process as outlined in the Employee Handbook
• Uses consistent practices in managing performance problems
• Conducts investigations as required for cash, harassment or any unfair employment practices. Requests assistance from Owners as needed for advice
• Coaches bar staff for improved performance
• Identifies, evaluates and responds appropriately to labor efficiency problems

Administration

• Completes all required financial reports accurately
• Reviews all other company generated reports to ensure that proper control and performance is being maintained
• Researches and processes invoices in a timely manner
• Reports weekly numbers to leadership in a timely manner
• Provides and maintains monthly calendars of events, meetings, and store requirements
• Completes expense reports on a period bases
• Ensures the FOH Staff complete cash audits nightly
• Processes Payroll information in a timely manner by making sure to work with BOH and FOH team to submit and approve labor hours on time.
• Checks e-mail on a frequent basis and responds accordingly

  • Fine Dining: 6+ years

Job Type: Full-time

Salary: $85,000-95,000.00 /year
Related keywords: general manager, manager, target, restaurant manager, management

ROOH San Francisco provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

  • Women-led organization

Job Type: Full-time


Compensation Details

Compensation: Salary ($85,000.00 - $95,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts


Required Skills

Business Operations

Restaurant 365

Beverage Management



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