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Assistant General Manager
Game Room
12 S Michigan Ave, Chicago, IL, United States
Game Room hiring Assistant General Manager in Chicago, IL

Game Room hiring Assistant General Manager in Chicago, IL

Game RoomMore Info

Full Time • Salary ($60k - $70k)
Expired: Sep 30, 2021

Sorry, this job expired on Sep 30, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Title: Assistant General Manager - Game Room - Chicago Athletic Association

Reports to: General Manager, F&B Director, LSD Directors and Partners  


Position Objective: Our Assistant General Manager is the 2nd in command on site, and as such, they help lead the organization as a whole. Their primary focus is the oversight of daily operations, staff, sales and guest experience for Game Room & Drawing Room in the historic Chicago Athletic Association Hotel.
In addition, the AGM serves as the site’s liaison between the Events Team and guests hosting Private and Semi-Private Events. They will maintain the tone and vibe as related from Land and Sea Dept.


Essential Duties and Responsibilities*


  • Coordinate with Events Dept., Culinary, Admin 
  • Create and cultivate a fun, warm, and contemporary culture
  • Ensure all staff is trained, motivated, and empowered
  • Evaluate and improve guest service
  • Evaluate and oversee floor management protocols
  • Enforce new CDC guidelines for PPE and sanitation
  • Floor management
  • Hiring, training, disciplinary, and termination of staff
  • Identify cross training opportunities for staff retention and development
  • Manage and execute on-line store merchandise orders and shipping
  • New hire onboarding and orientation
  • Ordering front of house supplies
  • Ordering for glassware, flatware, and barware inventory pars
  • Organization of property
  • Oversee cleanliness and function of property
  • Oversee daily operations
  • Oversee hourly staff
  • Oversee and implement operational systems (including daily finances and POS)
  • Point of Sale maintenance and organization for menus and pricing
  • Reconcile Gratuities, adjust time cards, and track any necessary payroll adjustment
  • Retain (and teach!) thorough food and beverage menu knowledge
  • Serve as the main on-site point of contact for the Events Dept. and guests hosting Private and Semi-Private Events at this location.  
    • Remain in constant contact with Bar and Culinary teams for updates on BEOs and events on the calendar.  
  • Scheduling for hourly staff, using labor effectively to meet or exceed budget expectations (adjust for volume) 
  • Serve as a role model professionally and personally

*May perform other job duties as they arise

*Must be able to lift 40 lbs and stand for extended periods of time


Land and Sea Dept. is committed to maintaining our diverse and inclusive workforce and all applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  


Our company is family friendly and sincerely values a proper work-life balance, offering the accommodations and flexibility our workforce community enjoys and requires.


Compensation Details

Compensation: Salary ($60,000.00 - $70,000.00)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Commuter Benefits, Potential Bonuses, Dining Discounts, Wellness Program

View Job Description

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True to name, Game Room offers guests a range of activities to enjoy, including billiards tables, a full-sized bocce court, cards, checkers and chess tables, foosball, shuffleboard, and more.
Beverage Director Paul McGee's drink menu includes an accessible selection of classic cocktails, including rotating variations on Cobblers, Collins, Old Fashioneds, Sours and a seasonal frozen cocktail – also featured, a playful menu of items that nod to concession classics and street food favorites, including burgers, fish tacos, fried pickle pops, falafel, fried chicken sandwiches, chicken wings and more.

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