Job is saved!

Click your avatar to
access saved jobs and applications

Server
Nico Osteria
1015 North Rush Street, Chicago, IL
Nico Osteria hiring Server in Chicago, IL

Nico Osteria hiring Server in Chicago, IL

Nico OsteriaMore Info

Full Time • Hourly (Based on Experience) plus tips
Expired: Aug 26, 2021

Sorry, this job expired on Aug 26, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

Under New Ownership and Management!

Oxford Hotels & Resorts is an award-winning full service hotel and food & beverage management company with a long established track record in the ownership and management of large-scale hotels, resorts, conference centers, restaurants, bars and rooftops throughout the United States. This portfolio experience includes a growing collection of independent lifestyle hospitality brands such as The Godfrey Hotel, LondonHouse, Hotel Julian and The Thompson Chicago.

All employees are expected to deliver truly great service, and to create a warm and friendly atmosphere for our guests.  Employees must work well as a team, maintain confidentiality and adhere to company policies.

SUMMARY:  To provide friendly, attentive, and timely service to create a memorable experience for all guests. The server’s primary objective is to show our guest hospitality and build relationships out of each guest that enters our venue.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  • Provide service to patrons and is accountable for an assigned section.
  • Assumes 100% responsibility for quality guests’ experience
  • Perform opening and closing procedures including but not limited to the set up and break down of stations, cleaning tables and checking tables before service is provided.
  • Responsible to “up sell” on any given opportunity
  • Maintain and ensure the overall cleanliness of each assigned station and the establishment.
  • Ensure that all procedures concerning bar tabs and the transfer of tables are met.
  • Perform accurate cash/credit handling and POS procedures
  • Must be very familiar with all food and beverage items
  • Know what daily specials are and what they cost
  • Up sell food and beverage items
  • Understand the Chef’s vision and passion for the menu he has created
  • Check identification for proof of age when required
  • Monitor guests drinks and anticipates guests needs
  • Provide friendly, courteous and professional service to all internal and external customers/guests, at all times
  • Help support staff (if any: back waiters, runners) when needed (running food, bussing tables) in order to comply with standards and provide responsive customer service.
  • Retain and maintain complete knowledge of all food and beverage items
  • Must be knowledgeable about Hotel, Restaurant/Lounge and surroundings, i.e. nearby entertainment, stores, hotels, etc.
  • Perform all duties and sequences of service in adherence to standards
  • Must have the ability to work a flexible schedule and late hours when necessary
  • Must have the ability to report to work on time and on a regular basis
  • Know your schedule and what time to be here for each shift. All employees must be here 15 min prior to your scheduled start time, you will clock in no more than 5 minutes before your scheduled shift time
  • Other duties as assigned as management sees fit
  • Learn the names and personally recognizes repeated guests, while creating new ones.
  • Thank guest for their visit and invite them to return.
  • Attend all scheduled employee meetings and brings suggestions for improvement.
  • Notify manager-on-duty any time a guest is not 100% satisfied with their experience.
  • Ability to know the signs of intoxication and inform a manager if a guests needs to be “cut” off.
  • Follow Illinois and Chicago laws on carding people as well as the correct forms of ID.
  • Any other duties as assigned.

OTHER SKILLS AND ABILITIES REQUIRED:

  • Excellent verbal and written communication skills
  • Must have overall knowledge of alcohol, wine, and beer
  • Customer service oriented
  • Excellent organizational skills
  • Wine knowledge and experience
  • Allergy chart knowledge and experience
  • Ability to work in a team independently
  • Ability to multi task and meet deadlines
  • Ability to successfully work in a fast paced environment
  • Ability to maintain composure in a potentially stressful environment
  • Ability to attend all required company meetings
  • Must be state required age to serve alcohol
  • Knowledge and familiarity with state liquor liability laws

PHYSICAL DEMANDS

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand (for long hours); walk, handle, or feel, grasp, and hold objects, tools, or controls.  The employee is frequently required to reach with hands and arms; balance (food service trays, plates, glasses included); stoop; crouch; bend; talk; hear; taste; and smell.  The employee is occasionally required to kneel.  The employee must occasionally lift, carry, pull and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

  • The work environment characteristics described here are representative of those and employee encounters while performing the essential functions of this job. Qualified individuals with disabilities may be provided reasonable accommodation to enable them to perform the essential functions of a position, so long as such accommodation does not result in undue hardship to the organization.  The noise level in the work environment is usually loud and potentially stressful.

HOURS

  • Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime. Also, depending on the season, hours may be reduced at any time.

REQUIRED TOOLS

  • Clean well pressed uniform and appropriate shoe wear
  • Wine opener
  • $100 in change
  • Positive attitude

Compensation Details

Compensation: Hourly (Based on Experience) plus tips

Estimated Weekly Tips: $1,500

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k


Required Skills

Service Procedures

Communication

Wine Service

Customer Service

High Volume Service

Food Safety Knowledge

Glassware Knowledge

POS Systems

Cocktail Service

Spirits Knowledge

TIPS Certified

Read more


View Job Description

Open Jobs From Nico Osteria


Host
Full Time • Hourly (Based on Experience)
Require min. 1 year of experience
Food Runner/Busser
Full Time • Hourly (Based on Experience)
Require min. 0-1 years of experience
Bartender
Full Time • Hourly (Based on Experience) plus tips
Require min. 1 year of experience
Server
Full Time • Hourly (Based on Experience) plus tips
Require min. 2 years of experience

Other jobs you might be interested in


Italian, Seafood

Upscale Casual

1 Employee RecommendationSee Details

Part of Oxford Hotels & Resorts, LLC

Nico Osteria brings Italian seafood to Chicago’s Gold Coast neighborhood. Nico Osteria at Thompson Chicago delivers a warm and inviting dining experience for hotel guests and local diners alike, offering breakfast, lunch and dinner, daily.

Open Jobs From Nico Osteria
HostFood Runner/BusserBartenderSee all open jobs (4)