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General Manager
The Flatiron Room
37 W 26th St, New York, NY, United States
The Flatiron Room hiring General Manager in New York, NY

The Flatiron Room hiring General Manager in New York, NY

The Flatiron RoomMore Info

Full Time • Salary (Based on Experience)
Expired: Aug 22, 2021

Sorry, this job expired on Aug 22, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

4 years

Job Details
About Goodnight Group:

Goodnight group hospitality is the young and vibrant company behind The Flatiron Room and Fine & Rare. Both venues have been awarded numerous prestigious awards including Trip Advisors 2020 “Diner’s Choice Award” which puts the restaurants in the top 10% worldwide, and Best Whiskey Bar in America 2021 by Whisky Magazine. We are looking for team players to join our group help us grow our business.

Job Summary
Oversee, direct, and coordinate the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Activities & Responsibilities
⦁ Ensure that all restaurant policies, procedures, standards, specifications, guidelines, and training programs and followed and completed on a timely basis.
⦁ Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance.
⦁ Achieve company objectives in sales, service, quality, the appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
⦁ Ensure compliance with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees, and guests.
⦁ Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
⦁ Investigate and resolve complaints regarding food quality, service, or accommodations.
⦁ Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
⦁ Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
⦁ Maintain suppies and equipment inventories, and keep inventory records.
⦁ Schedule staff hours and assign duties.
⦁ Establish standards for personnel performance and customer service.
⦁ Keep records required by government agencies regarding sanitation or food subsidies.
⦁ Organize and direct worker training programs, resolve personnel problems, make hiring and termination decisions, and evaluate employee performance.
⦁ Be knowledgeable of restaurant policies regarding personnel
⦁ Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
⦁ Continually strive to develop staff in all areas of managerial and professional development.
⦁ Order and purchase equipment and supplies.
⦁ Review work procedures and operational problems to determine ways to improve service, performance, or safety.
⦁ Assess staffing needs and recruit staff.
⦁ Arrange for equipment maintenance and repairs, and coordinate a variety of services, such as waste removal and pest control.
⦁ Attend all scheduled employee meetings and offers suggestions for improvement.
⦁ Coordinate with and assist fellow employees to meet guests’ needs and support the operation of the restaurant.
⦁ Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

⦁ Monitor employee and guest activities to ensure liquor regulations are obeyed.
⦁ Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
⦁ Take dining reservations.

Tools & Technology (examples in parentheses)
⦁ Cash registers
⦁ Point-of-sale terminals and workstations (NCR Aloha)
⦁ Calendar and scheduling software (Google Calendar, ScheduleFly)
⦁ Office suite software (Microsoft Office)

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, 401k, Potential Bonuses

Required Skills


Wine Service

Conflict Resolution

Customer Service

High Volume Service

Food Safety Knowledge

Office Suite Software

POS Systems

Payroll Management

Financial Management


Reservation Management Platforms

Team Development and Training

Staff Management of up to 75



Read more

View Job Description

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Full Time • Hourly (Based on Experience) plus tips
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