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Restaurant Manager
Stella of New Hope
50 S Main St, New Hope, PA
Stella of New Hope hiring Restaurant Manager in New Hope, PA

Stella of New Hope hiring Restaurant Manager in New Hope, PA

Stella of New HopeMore Info

Full Time • Salary (Based on Experience)
Expired: Aug 17, 2021

Sorry, this job expired on Aug 17, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

0-1 years


Job Details
Stella is a fresh take on American farm to table dining, overlooking the Delaware River in the heart of historic New Hope. We are looking for dynamic, professionals individuals to join our management team.

Job Details

ROLES AND RESPONSIBILITIES: 

  • Oversight of the host team
    • Hiring, training, & scheduling of host team
  • Managing OpenTable
    • Organize reservations & oversee guest seating
  • Opening & closing of restaurant
  • Ensure guest satisfaction and promote future business.

 

JOB DETAILS

  • Provides overall operational leadership, including all strategy development and tactical execution for the operation. Maintains a positive presence throughout the organization, including both in restaurants and partners, while serving as a positive ambassador and role model of the Garces’ vision and standards.
  • Ensures a superior hospitality experience for all guests. Consistently identifies, implements and reinforces Stella operational standards, policies, procedures and practices to ensure a superior guest hospitality experience.
  • Guides the performance and development of the operations team, including manager and chefs and ensures the highest operating performance at all times.
  • Establishes and implements strategies and tactics to ensure a continuous improvement cycle in guest and employee satisfaction, revenue performance, operating efficiency and profitability. Takes appropriate corrective action as required. Ensures the successful training and development of all employees, ensuring the highest standards of cuisine, guest service and hospitality.
  • Facilitates the establishment and achievement of all operating and company objectives, including guest satisfaction, employee engagement, revenue, expense and profitability.
  • Develops and implements revenue and sales building strategies to ensure a continuous improvement cycle in restaurant sales performance. Establishes and implements marketing and sales tactics for achievement of revenue goals and growth.
  • Ensures compliance and achievement of operating plan (expense) budgets, while implementing operational efficiencies to achieve profitability and return objectives.
  • Maintains physical plant cleanliness, sanitation, and repair. Ensures the accurate identification and prioritization of all facilities related issues, Health department compliance, repair and maintenance needs and capital expenditures.
  • Performs related duties as required.
  • Performs administrative tasks as necessary.
  • Ability to work independently.
  • Ability to establish guest service, satisfaction and loyalty through superior guest service.
  • Ability to resolve guest comments or complaints when necessary with a sense of urgency, poise, professionalism, and good judgment.
  • Strong communication skills, both verbal and written. 

KNOWLEDGE AND SKILL REQUIREMENTS:

  • 2+ years hospitality operations experience, preferably in a high volume, restaurant, event facility, hotel or resort environment.
  • 1+ years leadership and managerial experience
  • Superior leadership, management and analytical skills with a proven ability to develop and implement operational strategy, develop teams and deliver superior results.
  • Aloha, OpenTable experience preferred. Microsoft Office proficiency required.
SALARY AND COMPENSATION
  • DOE
  • Health insurance eligible after 90 days
  • 2 Weeks paid vacation

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Vision Insurance, Paid Time Off, 401k, Dining Discounts


Required Skills

Wine Service

Conflict Resolution

Customer Service

High Volume Service

Office Suite Software

POS Systems

Recruiting

Reservation Management Platforms

Read more

View Job Description

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