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Front of House Manager
Employees Only
7953 Santa Monica Blvd, West Hollywood, CA 90046, USA
Employees Only hiring Front of House Manager in West Hollywood, CA

Employees Only hiring Front of House Manager in West Hollywood, CA

Employees OnlyMore Info

Full Time • Salary (Based on Experience)
Expired: Aug 12, 2021

Sorry, this job expired on Aug 12, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details

Front of House Manager

As a Front of House Manager, you will promote and grow the business, hire and train waitstaff, manage the flow of operations, and ensure that patrons are receiving excellent service. The FOH Manager is a skilled communicator with excellent problem solving, observation, and interpersonal skills. You should also be able to work with different personalities and diffuse tense situations while ensuring a great guest experience.

Overview of Responsibilities:

  • Work under the direction of the restaurant's General Manager to uphold the highest level of service standards.
  • Create a warm and hospitable environment for our guests and team
  • Analyze restaurant’s sales levels and profitability and create and implement strategic plans to achieve sales goals
  • Engage with all guests to establish a human connection and add to the service experience
  • Perform personnel actions, such as hiring and terminating staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee timesheets.
  • Assist General Manager by preparing policies and standard operating procedures; implementing production, productivity, quality, and patron-service standards; determining and implementing system improvements.
  • Formulate work schedules on a weekly or monthly basis and outline each staff member’s work duties
  • Engage customers with positive dialogue to ensure return business and resolve any complaints from them
  • Assist management team in developing and implementing core business and marketing plans
  • Implement marketing strategies to maximize restaurant revenues
  • Perform restaurant opening and closing activities and organize management of repair and maintenance issues
  • Make certain that all COVID, fire, safety, and health regulations & protocols regarding food preparation and serving is adhered to constantly
  • Ensure that restaurant service and quality standards are constantly met

Required Skills/Qualifications:

  • Minimum of 2-3 years of experience as a floor manager in a high volume, full-service restaurant or bar
  • Demonstrates proven ability to review financial planning and strategy, cost accounting, reading budgets, decision making, process improvement, management proficiency, customer focus, and quality focus.
  • Impeccable Service Standards, clean work habits with great attention to detail.
  • Demonstrates sound oral and written communication skills and sound interpersonal skills.
  • Competency in computer skills with adequate knowledge of Microsoft Office and Outlook were relevant to the position.
  • Demonstrates proven ability to lead staff and positively influence employee morale and behavior.
  • Leads with humility, empathy, integrity, and respect for all.

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off

View Job Description

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