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Host
The Modern
9 W 53rd St, New York, NY 10019
The Modern hiring Host in New York, NY

The Modern hiring Host in New York, NY

The ModernMore Info

Full Time • Hourly (Hourly)
Expired: Jul 16, 2021

Sorry, this job expired on Jul 16, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years


Job Details

 

Host

Reports to: General Manager, Floor Managers

FLSA Classification: Non-Exempt

Job Summary:  The host role is a vital member of the service team as the first point of contact with every visitor to the restaurant. The host exudes warmth and has strong knowledge of the restaurant and the neighborhood. They work with and support the Maitre D’ in plotting, planning, and updating the dining room to efficiently coordinate the seating of the dining room throughout each service.

 

Core Tasks and Key Responsibilities

Cultivate a thriving culture of authentic Enlightened Hospitality for all stakeholders that support our business objectives and growth

· Create a welcoming and hospitable environment for guests.

· Exhibit professionalism and care when speaking to guests and communicating information.

· Properly answer guest inquiries with regards to restaurant hours of operation and basic operational information, menus, and reservations.

· Demonstrates ability to recognize certain guests depending on position level.

· Multi-task and demonstrate athleticism when “finding the yes” for all guests.

· Ensure constant communication with staff members, management and the kitchen during service.

 

Ensures that the restaurant and dining room team exudes Operational Excellence

· Act as a liaison between the guests, Maître d’, management, kitchen and service staff and communicate accordingly.

· Complete all assigned sidework per shift.

· Regularly complete status updates on behalf of the Maître d’.

· Must be able to multi-task and work with efficiency and a sense of urgency.

· Quote accurate wait times to guests during service.

· Assist the Maître d’ in seating guests, checking coats, distributing soignee tickets and transferring open bar tickets.

· Communicate effectively and efficiently between visitors to the restaurant and the management team.

· Have a working knowledge of basic Resy functions required for use during service. This includes, but is not limited to; status changes, use of the waitlist function, guest searches and reservations.

· Demonstrate ability to make reservations following the guidelines outlined in the Guest Relations manual.

· Working knowledge of phone system etiquette and operations.

· Abide by all restaurant and USHG Policies and guidelines. (Information on these policies are available at inside.ushgnyc.com)

 

Other Qualifications

Relevant Knowledge, Skills, & Ability:

· 0 -1 years of experience in restaurants or hospitality or strong interest in food and hospitality

· Good Communicator – ability to understand, speak & follow written and verbal instruction in English

· Attention to detail & well organized

· Team-oriented

· Initiative & follow through

· Prioritization & multi-tasking

· Interest in food and hospitality

 

Education/Experience:

· High School Diploma or GED equivalent

Work Environment:

· Ability to regularly reach with hands and arms, climb, balance, stoop, kneel or crawl

· Regularly required to lift and/or move up to 15 lbs; frequently lift and/or move up to 50 lbs

· Ability to stand or walk for up to 12 hours at a time

· Ability to balance & carry multiple plates, glass racks and or/glasses

Language: English fluency and additional languages preferred

 

 

We are an equal opportunity employer and value diversity and inclusion and belonging at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Benefits

USHG is proud to offer all qualified employees a package of employee benefits including; Medical, Dental and Vision Insurance, Transit Discount program, 401k, Flexible Spending, Direct Deposit, Corporate Fitness Discount programs and an Employee Dining Program.

  • Medical: Each of our PPO plans is designed to help you meet your healthcare needs and manage expenses for you (and your dependents) including the option to use in-network or out-of network providers. Our medical insurance offers three different options to employees with USHG sharing the cost of the premium with enrolled employees.
  • Dental Insurance: USHG offers two dental policies: an in-network plan, and an out-of-network plan. We cover 100% of the cost of the “In Network” Plan for you (an individual plan) or we will apply a set dollar amount per month to the cost of your plan if you choose to add dependants or to go out-of-network using the Preferred Provider Organization (PPO) plan.
  • Vision: USHG offers a supplemental vision insurance program. The in-network plan includes an annual eye exam and a pair of glasses or set of contacts.
  • Transit Program: All employees are eligible to elect to set aside pre-tax dollars each month toward the cost of commuting. You may choose up to the Federal Allowed maximum per month and these elections are deducted pre-tax. As a result you will pay less in taxes each year.
  • 401(k) Plan: USHG offers a voluntary retirement investment plan that allows you to defer a portion of your income and use pre-tax dollars to save for your retirement. All employees who are 21 years of age or older may elect to participate after 12 months of continuous employment.
  • Flexible Spending Accounts: All employees who have completed 12 months of continuous, full-time employment may elect to set up Flexible Spending Accounts in January of each year. Flexible Spending Accounts allow employees to defer pre-tax income to pay for certain eligible expenses including health care costs not covered by health insurance, transportation to work, and qualified child care expenses. Flexible Spending allows you to increase the income you take home by reducing the amount of taxes you pay for qualified expenses.
  • Direct Deposit: We offer direct deposit of paychecks to your financial institution at no cost to you. You may sign up for direct deposit at any time.
  • Corporate Discount Programs: As a USHG employee, you can get a discounted rate at area gyms and massage services. We hope you will take advantage of this opportunity to stay healthy and strong!
  • Employee Dining Program: Through this program, we hope to make dining in our restaurants a reality for all our employees. The program starts out as a discount program and adds Dining Dollars over time.

Compensation Details

Compensation: Hourly (Hourly)


View Job Description

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Taking museum dining to sophisticated new heights, The Modern is a fine dining restaurant located at the Museum of Modern Art featuring the original cuisine of Chef Abram Bissell and desserts by Pastry Chef Jiho Kim.

Founded by Danny Meyer's Union Square Hospitality Group, The Modern is a two Michelin-starred, contemporary American restaurant at the Museum of Modern Art.

Executive Chef Abram Bissell’s refined, unexpectedly playful dishes highlight exceptional ingredients and seasonality in three distinct culinary experiences: a bold prix fixe menu in the dining room overlooking MoMA's Abby Aldrich Rockefeller Sculpture Garden, an à la carte menu in the lively Bar Room, and a bespoke tasting menu in the heart of the kitchen at the Kitchen Table.

Complementing Chef Bissell’s menus, an extensive selection of wines showcases exceptional diversity and value in wines both classic and emerging regions. The restaurant's design by the New York-based architecture firm Bentel & Bentel offers a welcome escape from the bustling Midtown neighborhood it calls home.

Since its debut in 2005, The Modern has earned two Michelin stars, three stars from The New York Times, the Grand Award from Wine Spectator and four James Beard Awards, including Best New Restaurant, Outstanding Wine Service, and Outstanding

We offer medical, dental, vision, 401K, flex pay, life insurance, employee dining program and paid vacation. USHG provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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