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Floor Manager
SA Hospitality Group
950 3rd Ave #500, New York, NY 10022, United States
SA Hospitality Group hiring Floor Manager in New York, NY

SA Hospitality Group hiring Floor Manager in New York, NY

SA Hospitality GroupMore Info

Full Time • Salary (Based on Experience)
Expired: Jul 10, 2021

Sorry, this job expired on Jul 10, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details
Position Purpose: This person will be in command of overall operations of therestaurantin the absence of General Manager and Assistant General Manager.

Key Responsibilities/Accountabilities :

Inspect the counters and displays and making sure they have the appropriateand consistent products displayed.
AuditProduct(s)ensuringtheyare fresh, correctly priced and wrapping is not damaged.
Auditcounter area to pass health department standards.
Responsible for full training of Counter Sales Associatestofollow all company standardsincluding but not limited to products and items, best of class service standards, health and safety standards and provide development plan(s)to improve,as necessary.
Communicate any counter,product or operational related concerns and recommend opportunitiesfor remedy to General Managerand Executive Chef.
Facilitate coaching, counseling opportunities and disciplinary discussions to employees.
Interview, assess and select employees for employment.
Direct daily work activities of all scheduled staff including but not limited to floor plans, section assignment&side work.
Monitor,manageand report and discrepancies withregisters between shifts.
Responsible for overall grooming service staff

Communicate all guest related issues or requests to the appropriate service staff and culinary team and guide them towards succession.
Support staff with any tasks,resolve operational and employeeissues and communicateand/or consult resolution with General Managerand/orAssistant General Manager.
Personalize service by leading by example (e.g.,using guest’s name, building relationships with guests to achieve loyalty and build regular clientele, checkon satisfaction by being involved and speaking with every guest dining with us, etc.)
Represent all productsand present them to our customers explaining the brand and flavors using skilled sales techniques.
Monitor and make sure quality of food and beverages is at its highest.

Monitor, modify (as necessary)and ensure accuracy of counter menus and POS postings.
Audit Payroll throughout the week for accurate submission by the GM to the Support office Payroll department by Monday deadline.
Respond to all company emails in professional mannerwithin twenty-four(24) hours of receipt and not on the floor during the serviceespecially in the view of guests.
Monitor Avero reports regarding the daily performance of the restaurant.
Follow up on all needed repairs immediately by informing General Managerand Assistant General Managerand communicatingdetailed outcome in Avero.
Attend all necessary meetings scheduled by General Manager, Director of Operations and/or Ownership.
Maintain Cash registers and verify opening and closing count.
Responsible for all aspects of inventory & ordering for the Retail counter

It is understood that as Assistant General Manager you are responsible to maintain current knowledge of the world of restaurants when it comes to food, wine, beer,and spirits. You will be required to continually develop this knowledge on your own time and stay on top of current industry trends. Your progress in education will be evaluated on ongoing basis. Likewise, the company will assist in any way possible with any educational goals that relate to your duties as Assistant General Manager (with prior management approval). 

Minimal Essential Requirements:
The ability to work as part of a team, and personal cleanliness.
Verybasic food handling, preparation, and cleaning skills are welcomed.
Time management and ability to work under pressure to manage high volume of production.
Active listening and learning skills.
Reading and speaking comprehension skills.
Discipline to follow set standards.
Ability to lift up to 25lbs.

ADA:SA Hospitality Group will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

Compensation Details

Compensation: Salary (Based on Experience)

View Job Description

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Restaurant Group, Fine Dining, Cafe, Bakery / Patisserie

Part of Sant Ambroeus Hospitality Group

SA Hospitality Group is Italian at heart, the vision of Gherardo Guarducci and Dimitri Pauli who have translated old-world sensibilities to appeal to modern-day New York City clientele. Since 2003, SA Hospitality Group has expanded to a selective group of iconic New York neighborhoods with its three brands: Sant Ambroeus, Casa Lever, Felice with 12 restaurant locations in Manhattan, Southampton, NY and Palm Beach, FL.The second half of the 20th century saw the brand both flourish at home, and expand across the Atlantic.
In 1982, the first Manhattan location of Sant Ambroeus arrived on Madison Avenue, opening its doors to a new crop of locals and international visitors.
Guests of Manhattan’s first Sant Ambroeus location quickly became regulars, gathering each morning to savor a cappuccino or espresso crafted with an exacting devotion to tradition. For meals, the denizens of the Upper East Side collected under glittering chandeliers to savor authentic, time-honored recipes and homemade sweets.
It wasn’t long before a new generation was discovering firsthand, the memorable draws and delectable flavors of this Italian Icon. Sant Ambroeus soon grew beyond Madison Avenue, spreading its signature sensibility.
Today, New York diners can choose between five locations in Manhattan—in thriving neighborhoods like the West Village, Soho, and the Upper East Side—as well as an outpost in the seaside community of Southampton.
Sant Ambroeus has remained true to Milanese origins—and to the flavors, atmosphere, and standout service of that first location. Each outpost boasts a unique character and design: a nod to ’60s and ’70s Italy here, Etro textiles or Le Corbusier prints there, with perhaps an oversized Clifford Ross photo adding a contrast in minimalism.

Throughout, the soul is always the same: quality, craftsmanship, and the feeling of being among friends. Depending on the location, those friends may include a mix of artists, tastemakers, fashion editors, and writers, many of whom claim to do their best thinking over a vitello tonnato or a perfectly made cappuccino.
In the fall of 2016, Sant Ambroeus Palm Beach opened its doors to a new community, bringing a touch of old-world Milan—via contemporary Manhattan—to sunny Florida.