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Roots Handmade Pizza - Lincoln Square
2200 West Lawrence Avenue, Chicago, IL 60625
Roots Handmade Pizza - Lincoln Square hiring Host in Chicago, IL

Roots Handmade Pizza - Lincoln Square hiring Host in Chicago, IL

Roots Handmade Pizza - Lincoln SquareMore Info

Part Time • Hourly (Based on Experience)
Expires: Jul 10, 2021

32 people viewed

Required Years of Experience

0-1 years

Job Details

Job Description

Responsible for the initial, warm greeting and seating of guests, answering telephones, taking reservations and messages, maintaining accurate guest counts and wait times and saying goodbye to all guests. Assist with coats and other guest needs. Our host team will come to work professionally dressed on a daily basis and be a beacon of warmth, polish, and professionalism for our guests when they first enter our restaurants.

Essential Functions

  • Warmly greet and seat guests in the restaurant
  • Answer telephones, and take orders, messages and reservations
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Assist with clearing, cleaning and resetting tables and maintain restrooms
  • Sell and accurately account for gift cards
  • Answer telephones, and take orders, messages and reservations
  • Use proper phone and voicemail etiquette and guidelines
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed

Required Skills & Education

  • Customer service and general warmth of character
  • Ability to organize quickly and remain poised under direct guest pressure
  • Strong written skills
  • Social media presence
  • Strong verbal communication skills in person and over the phone


  • Benefit Packages (Medical, Dental and Vision) with employer subsidy
  • Competitive Pay and 401K + Match
  • Paid Time Off (salary), Paid Sick Leave, and Paid Maternity
  • Monthly Food + Beverage Perks at all of our establishments
  • Quarterly Bonus Program (salary)

Visit our Group Page:

Compensation Details

Compensation: Hourly (Based on Experience)

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Part of The Fifty/50 Restaurant Group

Roots is the brainchild of Greg Mohr and Scott Weiner, the duo behind Chicago’s Fifty/50 Restaurant Group. For over a decade, Greg and Scott moved up the ranks of several big-name restaurant groups. In 2008, they struck out on their own with their upscale sports-bar concept, The Fifty/50.

The Fifty/50 has been a roaring success. Crowds flood the place for its high-quality comfort food, irresponsibly low-priced bottle service, and premiere drink specials. The press freaks out over the food, the scene, the “40 oz. of the Week.”

With The Fifty/50’s unstoppable rise, Greg and Scott started thinking about their next big idea. Greg went right back to his Quad-Cities upbringing and the

one-of-a-kind pizza he devoured as a kid. As with any good idea, he put it up on Facebook to gauge reactions. His friends, family, and fans all but begged him to go with it.

And here it is. Authentic Quad Cities-style pizza. Pain-stakingly crafted comfort food made with fresh, local ingredients. House-made sodas and organic sweets for the kids. A Midwest-only beer list and late-night hours for the night owls. So come on in. Bring the kids. It’s a new Chicago tradition, and it’s damn good.