Job is saved!

Click your avatar to
access saved jobs and applications

Trainer Advocate
Cafe Reconcile
1631 Oretha Castle Haley Blvd, New Orleans, LA, United States
Cafe Reconcile hiring Trainer Advocate in New Orleans, LA

Cafe Reconcile hiring Trainer Advocate in New Orleans, LA

Cafe ReconcileMore Info

Full Time • Salary (Based on Experience)
Expired: Jul 7, 2021

Sorry, this job expired on Jul 7, 2021. Below are other jobs that may be of interest to you.

Required Years of Experience

2 years

Job Details

The Trainer Advocate (TA) will provides direct hospitality service training to program participants and customer service to guests.  Direct hospitality service training will be conducted in the café before and during cafe operational service hoursTrainer advocates will work directly with program participants to execute operations both in back of the house (BOH) and front of the house (FOH). This is a full time position Monday through Friday, 8AM to 3:30PM. Will include after-hours for events like graduation and alumni engagements.

Required Qualifications

  • Two years of professional cooking experience
  • Leadership and/or management experience is a plus
  • Front of the house experience is a plus

Primary Responsibilities:

  • Participate in pre-shift and end of shift meeting with program participants
  • Attend professional development sessions after café operational hours’ biweekly
  • Track daily intern progress in ETO database after operational service hours of cafe
  • Communicate effectively with other team members about the needs of program participants
  • Facilitate a Word Of The Day (WOD) discussion as assigned during community breakfast
  • Lead a FOH or BOH training with support from the FOH or BOH Manager and the Curriculum and Training Manager during program participant rotations
  • Be well versed in the expectation of conduct and workplace guidelines established for program participants upon enrollment in the program by participating in all workshops offered to program participants
  • Uphold expectations established for program participants during training and after hours
  • Execute, train, and support program participants through direct hospitality service training in all stations of the café
  • Demonstrate positive leadership characteristics with team members and program participants, specifically through the role modeling of Reconcile’s 8 Habits, to inspire a culture of excellence

Organization/Team Cohesion:

  • Actively participate in team meetings all but not limited to pre-shift, staffing, and all staff meetings
  • Attend staffing meetings weekly to discuss program participants progress which are held on Wednesday’s after operational service hours of cafe
  • Practice effective communication with all team members and program participants
  • Responsibilities also include performing tasks that support and contribute to the café and program teams with other duties assigned to meet annual organizational goals

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Paid Time Off, 401k, Potential Bonuses, Dining Discounts

Required Skills



Cooking Skills

View Job Description

Southern, Soul Food

Casual Dining

(504) 568-1157