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Service Manager
47 Boylston Street, Chestnut Hill, MA
Bianca hiring Service Manager in Newton, MA

Bianca hiring Service Manager in Newton, MA

BiancaMore Info

Full Time • Salary (Based on Experience)
Expires: May 29, 2021

Be an early applicant

Required Years of Experience

1 year

Job Details

Bianca is seeking an organized, timely and empathetic leader to join their team as Service Manager. Candidates will need to be humble, intentional, playful and curious. They will possess a genuinely positive attitude and inherent sense of urgency. As Bianca is a casual neighborhood restaurant built for high volume with fine dining sensibility, it’s Service Manager will need to be detail oriented while keeping a big picture scope. Bianca being a relatively new restaurant (opened August 2020) this is a huge opportunity for the right candidate to put their mark on the restaurant and guide it into this new phase of its maturation. 


  • Oversee the day to day service execution. 
  • Ensure proper hiring, training, retention and scheduling of front of house staff.  
  • Maintain disposables, paper goods and stationary inventory
  • Uphold service standards for all FOH line staff. 
  • Create regulars through creative hospitality with the end goal of surprise and delight. 

Previous management experience preferred but not required. 


About Cushman Concepts:

Cushman Concepts is a restaurant group created by husband and wife team Tim and Nancy Cushman. They have founded and led restaurants in Boston, New York and Mexico City whose collective vision is to create unique hospitality experiences that surprise and delight their guests every day. The Cushman Concepts team is proud of these shared principles: that they are a group that is creatively driven and operationally sound, and that they foster and insist upon a culture of genuine care. Cushman Concepts restaurant group also includes o ya restaurant (Boston and Mexico City), Hojoko Japanese Tavern, gogo ya Crispy Nori Sushi Tacos & Bento Bowls, and Ms Clucks Deluxe Chicken & Dumplings. 


About Bianca

Bianca is a restaurant that celebrates Tim and Nancy’s world travels while being as comfortable as enjoying a meal in one’s own kitchen. Originally slated to open in March 2020, Bianca opened its doors in August 2020 to provide a full service experience and invite guests to explore its menu of main courses from the custom wood-fire grill, house made pastas, sushi rolls, creative cocktails and more available for dine-in, take out, and delivery. The menu includes woodfired pizza, signature sandwiches, and a variety of seasonal offerings. Whether seeking the perfect date night spot, a place to eat out with the kids, meeting a friend at the bar, take-out for Sunday night football, or a special private dining experience, guests are greeted by a menu designed with everyone in mind.

Compensation Details

Compensation: Salary (Based on Experience)

Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Dining Discounts

New American

Upscale Casual

Part of Cushman Concepts

Bianca means a clean slate, a virtual white plate primed for delicious expression and ready to transport you to far off places. Bianca is a family-friendly restaurant in Chestnut Hill, MA, that celebrates the ability to be influenced by our world travels, but is as comfortable as our own kitchens.

Hojoko HR


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