Required Years of Experience
Located in the heart of San Francisco’s historic Jackson Square neighborhood, Cotogna is a lively, comfortably-stylish restaurant featuring regional Italian fare. Adjoining Quince, Lindsay and Chef Michael Tusk’s celebrated Three Star Michelin restaurant, Cotogna (meaning ‘quince’ in Italian) offers a seasonally-changing menu featuring spit-roasted or grilled meats and game birds, wood-oven pizzas, house-made pastas, fresh local fish and seafood, salads, salumi and cheeses in the warm atmosphere of the restaurant’s refined urban design. A sophisticated, seasonal cocktail program features innovative, ingredient-driven cocktails with a very approachable all-Italian wine program.
Our vision of a great workplace is a dream team in pursuit of an ambitious common goal. Being on a dream team is about pushing yourself to be the best teammate you can be, caring intensely about your teammates and placing team success above individual recognition. We believe that people thrive on being trusted, on freedom, and on being able to make a difference. So we foster freedom and empowerment wherever we can.
This is a full-time position with competitive wages, company sponsored health insurance, staff meals & the opportunity for advancement and education within an innovative & celebrated San Francisco restaurant.
Qualified candidates will possess the following skills, abilities & experience:
*A genuine & intuitive sense of hospitality
*Hands on commitment to warm, thoughtful and caring service
*Knowledge of Open Table software preferred but not required
*Excellent communication and organizational skills
*Enthusiastic, friendly attitude & professional appearance
*Reliable team player, detail oriented with the ability to work under pressure & multitask
*Minimum 1 year of experience in the hospitality industry.
*Knowledge of the restaurant industry is a plus
*Previous fine-dining & high volume restaurant experience is preferred but not required, along with a willingness to learn.
*A flexible schedule: The ability to work mornings, evenings & weekends
Position responsibilities include but are not limited to:
-Greeting members & guests upon arrival to the restaurant
-Providing exceptional customer service, while checking guests into the restaurant, answering & transferring phone calls & providing information about the restaurant
-Understanding & anticipating the needs of guests: Being attentive, listening carefully & being able to follow up
-Occasionally processing payments
-Maintain a clean & safe work environment
-The opportunity for advancement & education within an innovative & celebrated San Francisco restaurant
Your sphere of control and responsibility will include directing the successful pace of the dining experience at Cotogna by monitoring the overall dining room flow, directing reservation protocols and exceeding guest expectations. Fundamental to your position is an understanding of QPA’s hospitality culture, Mission Statement and core values, and your ability to communicate and model these effectively.
-Experience with using SevenRooms or similar reservations platform
-Food Handler’s certification
- Ability to traverse all parts of the restaurant quickly and safely
- Must be able to work in a stationary position for 7-8 hours (excluding breaks) at a time
- Must be able to move 40 pounds at time
- Must be able to comply with all health and safety standards
Quince Pacific Avenue reserves the right to revise and change job duties as the need arises.
I, _____________________, have read and understand the physical requirements of this position and agree that I am able to perform or meet these duties and responsibilities with or without an accommodation.
I understand that by accepting this job, I agree to be transferred to and from any of QPA’s concepts, to include: Cotogna, Quince, Verjus, Tusk Events, Quince & Co Retail, etc. As well as to be assigned to a different position within those companies that I am qualified for, as management deems necessary.
This job description does not constitute a written or implied contract of employment.
Compensation: Hourly (Based on Experience)
Benefits & Perks: Health Insurance, Dental Insurance, Vision Insurance, 401k, Commuter Benefits
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Part of Chef Michael Tusk
Cotogna is a celebration of rustic Italian cuisine and offers a daily-changing menu of spit-roasted or grilled meats and fish, wood-oven pizzas and house-made pastas.
Located in San Francisco's historic Jackson Square, Cotogna ('quince' in Italian) is a casual, lively venue and a compliment to the adjoining Quince Restaurant, Chef Michael Tusk’s celebrated fine dining establishment.