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Service Manager
The Charter Oak
1050 Charter Oak Avenue, Saint Helena, CA
The Charter Oak hiring Service Manager in Saint Helena, CA

The Charter Oak hiring Service Manager in Saint Helena, CA

The Charter OakMore Info

Full Time • Salary (Based on Experience)
Expired: Oct 15, 2020

Sorry, this job expired on Oct 15, 2020. Below are other jobs that may be of interest to you.


2 years

Job Details

Chef Christopher Kostow of The Restaurant at Meadowood has created The Charter Oak as a gathering place for members of our community to celebrate occasions big and small. We are currently looking for an experienced, professional Service Manager to lead our service our team.

An ideal candidate is...

- A strong leader with a thorough understanding of service in an upscale casual restaurant

- Comfortable interacting with guests and members of our community frequently

- Able to multi-task and function well under pressure

- Proficient in the use of reservations software and/or quick to learn and utilize these programs

- A team-oriented individual, willing to contribute to the success of everyone within the organization

- Eager and proactive about learning and understanding our product – food, beverage, restaurant wares, design, etc. as well as sharing that knowledge with team members

Some position responsibilities include...

- Coordinating daily service operations and activities

- Training and overseeing the service team during hours of operation and beyond

- Participate in and lead service of on and off site events

- Assist the General Manager in monitoring sales, budgets, food & beverage costs, staffing expenses and financial controls

Benefits include...

- Health Insurance, 401K/Retirement plan, employee discounts, gym membership discount program

- Work in a dynamic, upscale, community oriented casual restaurant

- Expand your detailed knowledge of food & beverage 

- Opportunities for career growth within an organization of passionate hospitality professionals

To join our team, apply to this post or email [email protected] with your resume and a brief explanation of why you might be an excellent fit. A member of our team will be in touch promptly.

Required Skills

Ability To Lift 40+ Lbs

Basic Floor Service

Beer Knowledge

Budget/cost Analysis

Classic Wine Service Knowledge

Coffee Knowledge

Craft Cocktail knowledge

Food & Wine Pairings

Glassware Knowledge


POS Maintenance

Profit & Loss Management

Spirits/Cocktails Knowledge

Staff Education

Wine Knowledge

Wine Sales Proficiency

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

Event Management / Organization

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

POS Systems

Staff Management of 20

Staff education / motivation

Staffing / scheduling


Conflict Resolution

Customer Service

Food Safety Knowledge

Microsoft Office

Profit And Loss

Reservation System Management

Staff Education / Motivation

Vendor Management

Read more

View Job Description

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New American, Californian

Casual Dining

Part of Chef Christopher Kostow

A restaurant by Chef Christopher Kostow of The Restaurant at Meadowood.

Our aim is for The Charter Oak to be as elemental a restaurant as possible- we will try to walk the line between simplicity and elegance; being deliberate in how we shop, cook, serve, and design the components of the space. We have long functioned in the rarified realm of a more expensive and authored restaurant. The ceremony, traditions, and artifice that is fitting within the setting of The Restaurant at Meadowood is being stripped away in our newest endeavor.

We are, in short, learning to walk again.

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