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Roots Handmade Pizza hiring Host in Chicago, IL

Roots Handmade PizzaMore Info

Full Time • Hourly $14.00
Expires: Aug 10, 2020


2 years

Job Details
Roots Handmade Pizza is growing and looking for friendly and caring Hosts and Dispatchers who enjoy being around people and working in a new restaurant with a wide reach of business. Roots Handmade Pizza is a fun, fast-paced environment with great food, craft beer, and a cool, neighborhood atmosphere.  It’s a fun place to work and a great place to start a career too.  
Roots Handmade Pizza needs great people for our new South Loop location. Roots currently operates three locations; the original location in West Town, our second location in Lincoln Square/Ravenswood area, and our third location recently opened in Old Town. The newest location is located in the Printer's Row neighborhood.
Hosts are in charge of greeting and bidding farewell to all guests from the host stand,
controlling a wait list, placing carry out and delivery orders and seating guests. They are
the first and last thing guests experience in the restaurant and are responsible for
creating an inviting and fun environment for their guests.

Dispatchers will be in charge of his or her station, packaging the products, organizing
the pick-up and delivery orders, answering phones, placing orders and routing drivers.
Multi tasking and quick movements are a must with this position.
Essential Functions:
● Answer phone calls
● Place carry out orders over the phone, in person or using tablet ordering system
● Answer quest questions about directions, food, allergies, and reservations
● Accept guest payment, process credit card charges and make change (if applicable)
● Assist the restocking and replenishment of inventory and supplies
● Maintain cleanliness in all areas including counters, floors, shelves and storage areas
● Make recommendations and answer questions regarding food, beverages, directions,
delivery zone
Host Specific:
o Greet guests
o Organize a wait list
o Seat guests
o Maintain cleanliness in all areas of the host stand including counters,
menus, computer, shelves and storage areas

Dispatch Specific:
o Checking and packing all carry out orders
o Organizing multiple orders at a time according to their promise times and
proximity to each other
o Assign and guide Drivers for fulfillment of all promise times

Other Functions:
● Be available to fill in as needed to ensure the smooth and efficient operation of the
restaurant as directed by the restaurant manager or immediate supervisor.
● complying with health and food safety standards, restocking items, cleaning,
● operating the cash register, answering the phone, providing great customer service, and
following Fifty/50 Restaurant Group policies & procedures
Physical Functions:
● Ability to stand/walk a minimum of 8 hours or as needed.
● Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as
● Be able to lift up to 20 pounds frequently.
● Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
● Work in both warm and cool environments
● High levels of noise from music, customer and employee traffic.
● Must be able to tolerate potential allergens:  peanut products, egg, dairy, gluten, soy,
seafood and shellfish.
Qualifications, Education and Behavior:
● Ability to work quickly while maintaining safety standards and procedures.
● Active social media presence
● Ability to work Holidays and weekends.
● Ability to work consistent schedule at least 4 days per week.
o At least 16 years old
o No experience necessary but experience is a plus

o At least 18 years old.
o Have a minimum of 6 months telephone/restaurant experience

About the Fifty/50 Restaurant Group:
Formed in 2008, The Fifty/50 Restaurant Group is an independent company made up of
hardworking, talented restaurant professionals. We have 15 restaurants with more on the
way. We offer subsidized health insurance, dental insurance, 401k,
employee discounts, paid paternal leave, and plenty of other benefits and perks to
qualified employees.
We appreciate talent and reward hard work. To learn more about our concepts, visit

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Part of The Fifty/50 Restaurant Group

Roots is a relaxed pizzeria & bar featuring thin, malted crust pies & an all-Midwestern beer list. Roots is the second concept from the Fifty/50 Restaurant Group and there are currently two locations.

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