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City Mouse Server
Ace Hotel Chicago
311 N Morgan St, Chicago, IL 60607, United States
Ace Hotel Chicago hiring City Mouse Server in Chicago, IL

Ace Hotel Chicago hiring City Mouse Server in Chicago, IL

Ace Hotel ChicagoMore Info

Seasonal • Hourly (Based on Experience)
Expired: Jul 31, 2020

Sorry, this job expired on Jul 31, 2020. Below are other jobs that may be of interest to you.


1 year

Job Details
Become a member of the restaurant team at the award-winning Ace Hotel Chicago (2018 Conde Nast Traveler Magazine "Hot List"), and its critically acclaimed restaurant, City Mouse, which is helmed by Chef-Partner Jason Vincent (Food & Wine "Best New Chef;" James Beard Award nominee), and Executive Chef Matt Danko (James Beard Award nominee). Since opening, City Mouse has earned rave reviews from the Chicago Tribune and New York Times, and was named to Chicago Magazine's 2018 "Best New Restaurants" list.

The Restaurant Server is responsible for identifying the needs of guests and accommodating to those needs. Serve the guests quickly and efficiently with complete knowledge of the restaurant menu. Maintain station in a clean and orderly manner throughout the shift.

Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

  1. Warmly greet and acknowledge guests upon arrival.
  2. Follow established Ace Hotel service sequence for consistent food & beverage guest experiences.
  3. Handle payment for guests purchases in compliance with Ace Hotel & PCI and cash handling procedures.
  4. Properly ring guest orders through the POS system.
  5. Maintain positive guest relations at all times.
  6. Work with a spirit of teamwork. Communicate needs and ideas to management.
  7. Maintain current and accurate knowledge of the outlet menu.
  8. Follows all safety and sanitation policies.
  9. Upsell items to guests.
  10. Properly check all guests’ identification to ensure legal age compliance.
  11. Perform side work as needed.
  12. Keep server station clean and organized.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
  2. Prioritize and organize work assignments, have timely follow up and execution.
  3. Have superb time management skills.
  4. Maintain complete knowledge of all hotel services/features and hours of operation.
  5. Other language, mathematical, and reasoning abilities as outlined below.
  6. Ability to comply with physical demands.
  7. Knowledge and understanding of Atelier & Ace Culture & initiatives
  8. Ability to compute basic mathematical calculations.
  9. If applicable, must meet any required minimum age to serve alcohol.
  10. Must be able to maintain a flexible work schedule.

High school diploma required, any college courses in hospitality management or similar is preferred. Minimum 1 year previous experience working as a server in a similar-sized restaurant. Additional restaurant experience (host, food runner, bus person, etc.) preferred. Additional certifications (ServSafe, TiPS, etc.) preferred.

View Job Description

Open Jobs From Ace Hotel Chicago

Seasonal • Hourly $14.50
Require min. 1 year of experience

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