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Front of House Manager
Sampan
124 S 13th St, Philadelphia, PA, United States
Sampan hiring Front of House Manager in Philadelphia, PA

Sampan hiring Front of House Manager in Philadelphia, PA

SampanMore Info

Full Time • Salary (Based on Experience)
Expired: Mar 20, 2020

Sorry, this job expired on Mar 20, 2020. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details

Sampan is an oasis of contemporary Asian small plates located in the heart of Center City, Philadelphia's hot Midtown Village neighborhood. A dramatic back-lit wall mural sets the scene for artful food, emerging from the restaurant's centrally located open kitchen while a carefully curated selection of wine, beer, sake and cocktails complement guests' experiences.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Under the Direction of the General Manager, manages hourly restaurant team including scheduling, cuts, service, counseling and training of staff.
  2. Touches all tables and guests to ensure 100% guest satisfaction and rectifies any negative impressions.
  3. Ensures standards for product quality and service are maintained at all times.
  4. Hires, trains, develops and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy. Consults with human resources as appropriate.
  5. Builds and maintains relationships with vendors.
  6. Monitors liquor costs and labor costs.
  7. Submits nightly reports on service, sales, labor & liquor costs, negative impressions, etc.
  8. Ensures restaurant is at or above Schulson Collective standards in terms of cleanliness; reports any Facilities repairs as needed.
  9. Maintains organized employee files to ensure compliance.

Supervisory Responsibility

This position is directly responsible for leading hourly staff within assigned restaurant.

Physical Demands

The employee must occasionally lift and/or move up to 25 pounds and occasionally push and/or pull up to 50 pounds. The employee will spend over 4 hours daily standing or walking.

Required Education and Experience

  1. Bachelor’s degree (BS/BA) Restaurant Management, Hospitality Management or related field preferred.
  2. 2 or more years of experience in Restaurant Management
  3. Knowledge of industry trends, menu creation, coaching/training and building Restaurant Management teams.
  4. Knowledgeable of Microsoft Office products, DolceClock, OpenTable and TripleSeat.
  5. Excellent written and verbal communication and problem-solving skills
  6. Must be able to work flexible hours and days. Must exhibit top-notch teamwork.

For more information on Sampan please visit www.sampanphilly.com

For more information on the Schulson Collective please visit www.michaelschulson.com


Compensation details

Bonus, benefits, paid time off


Required Skills

Classic Food / Wine Service

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Hospitality / Management Degree

OpenTable or other

POS Systems

Staff Management of 75

Read more


View Job Description

Asian, Seafood

Casual Dining

Part of Schulson Collective

Sampan is an oasis of contemporary Asian small plates located in the heart of Center City, Philadelphia's hot Midtown Village neighborhood. A dramatic back-lit wall mural sets the scene for artful food, emerging from the restaurant's centrally located open kitchen while a carefully curated selection of wine, beer, sake and cocktails complement guests' experiences.