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Restaurant Manager
49 Collins Ave, Miami Beach, FL
UPLAND MIAMI hiring Restaurant Manager in Miami Beach, FL

UPLAND MIAMI hiring Restaurant Manager in Miami Beach, FL


Full Time • Salary (Based on Experience)
Expired: Mar 15, 2020

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2 years

Job Details

UPLAND, James Beard Award-Winning restaurateur Stephen Starr’s California/Mediterranean inspired restaurant in South Beach, is now hiring a service & training-centric Restaurant Manager to join our talented team! 

We are looking someone who has a passion for great food and wine served with care and consistency. He or she should naturally radiate warmth, and sincere hospitality.  As one of our key leaders, we will provide you the opportunity to be a part of a dynamic restaurant, in an environment that allows you to develop both personally and professionally.



  • Responsible for working as a member of a cohesive management team that supports each other’s decisions and presents a united front to the staff.
  • Functions as a role model to staff. A Manager maintains a positive, “win-win” attitude, always working to improve the restaurant.
  • Coach and develop the FOH hourly staff members to improve performance and ensure all STARR standards are being achieved.

 Build the Business

  • Increase guest counts by ensuring excellence and instills this philosophy to every employee.
  • Understand the expectations for food and beverage quality in order to actively manage the product quality and consistency on a daily basis.
  • Maintain quality operations with attention to detail; paying particular attention to temperature, lighting, music levels and the overall ambiance of the restaurant.
  • Understand the front door operations to help actively manage the flow of guests into the restaurant, to help maximize revenue and ensure service remains smooth.
  • Maximize hospitality on the floor while ensuring that the hourly team delivers consistent service and professionalism.

Build the Team

  • Assisting the GM with overseeing all aspects of the staffing of the restaurant and supervision of hourly employees. In particular:
    • Recruiting & Hiring
  • Determine appropriate staffing levels.
  • An awareness of staffing trends, upcoming seasonal business changes, and any other events, or issues which may have an impact on business, is essential.
  • Interviewing and selection of all employees, seeking out individuals who will continually improve the level of service and whose diversity would benefit the staff.
  • Training of all new employees.
  • Daily feedback and review of training with every trainee shift by shift.
  • Continually develop the staff through the identification of ongoing training needs and the implementation of the necessary programs.
  • Supervision of between 20 and 60 front-of-house hourly staff members, including in areas such as: scheduling, policy compliance, work performance, attendance, disciplinary action and conflict resolution.
  • Assess trends in customer volume and make daily staffing decisions based upon such volume.

 Deliver Results (Financial & Profitability)

  • Maximize sales and optimize profits through the management of all cost centers.
  • Remain abreast of the budget and understand the reasons behind why the budgeted targets were or were not met.


- Minimum of 3+ years of restaurant management experience in an upscale, well-rated restaurant
- Strong leadership and strategic management skills
- Ability to drive performance and success of our FOH staff
- Prior familiarity with POS, ALOHA & OpenTable software systems highly preferred

Compensation details

Very competitive compensation package, full benefits, 2 weeks paid vac. 5 personal days, 401k, 40% off all dining at any of our restaurants

Required Skills

Classic Food / Wine Service

Customer service

Food / Beverage Pairing

Hospitality / Management Degree

OpenTable or other

POS Systems

Staff Management of 20

View Job Description


Upscale Casual

1 Employee Recommendation

Part of STARR Restaurants

Upland, by celebrated chef Justin Smillie and renowned restaurateur Stephen Starr, is now open in Miami Beach! The second outpost of the popular NYC restaurant brings Smillie’s signature California inspired cuisine to the chic South of Fifth neighborhood in a charming setting designed by Roman and Williams.

Affectionately named for Smillie’s hometown in Southern California, Upland has received critical acclaim since its 2014 opening for Smillie’s culinary prowess and universal appeal. Fans of the restaurant include Pete Wells of the New York Times who urged readers to visit and described Smillie as a “pasta savant” and “vegetable sage.” Upland is Starr’s fifth active project in South Florida following the successes of Steak 954, Makoto, The Continental and Le Zoo.