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Host / Hostess
720 North State Street, Chicago, IL
TZUCO hiring Host / Hostess in Chicago, IL

TZUCO hiring Host / Hostess in Chicago, IL

TZUCOMore Info

Full Time • Hourly (Based on Experience)
Expired: Jan 4, 2020

Sorry, this job expired on Jan 4, 2020. Below are other jobs that may be of interest to you.


1 year

Job Details
We are looking for a HOST.
Tzuco, which is named for Gaytan’s home town of Huitzuco, mixes contemporary, rustic, industrial and even archaeological elements. Walls and floors are earth toned; black-wood shelves hold glass boxes filled with fabrics, dried plants and cactus paddles, all sourced from Huitzuco. Terra-cotta slabs bearing impressions of leaves and twigs look as though they might be centuries old.

When Chef Carlos Gaytan closed Mexique last summer, he decided it was time to get back to his roots.

“I spent a whole year in Mexico – even after living there for 20 years, I still didn’t know enough to understand my culture,” Gaytan says.

After all of his travels, and eating regional dishes from all over the country, Gaytan is back and has just opened Tzuco, which serves his signature combination of French-inspired techniques and Mexican flavors, in River North.

Job Requirements:
  • Essential Functions

    • Warmly greet and seat guests in the restaurant
    • Answer telephones, and take orders, messages and reservations
    • Available to work a variety of hours, days and shifts, including weekends
    • Safely and effectively move chairs, tables, highchairs and booster seats
    • Safely and effectively use and operate all necessary tools and equipment
    • Ability to communicate in English in order to perform and follow job requirements in written and spoken direction
    • Ability to multi-task calmly and effectively in a busy, stressful environment
    • Work in a confined, crowded space of variable noise and temperature levels
    • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
    • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

    Key Responsibilities and Duties

    • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
    • Greet guests with a warm, sincere smile
    • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
    • Assist with clearing, cleaning and resetting tables and maintain restrooms
    • Sell and accurately account for gift cards
    • Answer telephones, and take orders, messages and reservations
    • Use proper phone and voicemail etiquette and guidelines
    • Understand and respond knowledgeably to questions about the restaurant and menu
    • Follow all steps of service
    • Understand and follow the food allergy procedure and special orders/restrictions
    • Proficiency in the use and operation of all necessary tools and equipment, including the reservation, telephone, paging and voicemail systems
    • Comply with all safety and sanitation guidelines and procedures
    • Successfully complete alcohol awareness training
    • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
    • Get along well with others and be a team player
    • Other duties will be assigned as needed

Compensation details

Host will be paid based on experience.

Required Skills

Conflict Resolution

Customer service

Experience in a High Volume Environment

OpenTable or other

View Job Description

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French, Mexican

Upscale Casual, Fine Dining, Bakery / Patisserie

Tzuco’s culinary experience is all about coming together. Chef Carlos Gaytán’s main expectation is to evoke the cozy and endearing sensation of being home, surrounded by family. Gaytán creates every dish with eager creativity. Inspired in his mother’s ways, he does not follow a recipe book as much as his heart. His Mexican heritage is complemented by the French techniques he learned in his thorough training. All of which brings to the table the most authentic flavors, textures and aromas.