Job is saved!

Click your avatar to
access saved jobs and applications

Front of House Manager
CUT by Wolfgang Puck
99 Church Street, New York, NY
CUT by Wolfgang Puck hiring Front of House Manager in New York, NY

CUT by Wolfgang Puck hiring Front of House Manager in New York, NY

CUT by Wolfgang PuckMore Info

Full Time • Salary (Based on Experience)
Expired: Jan 3, 2020

Sorry, this job expired on Jan 3, 2020. Below are other jobs that may be of interest to you.

Requirements

3 years


Job Details

CUT by Wolfgang Puck at Four Seasons Hotel NY Downtown is currently seeking a qualified candidate for Front of House Manager position. We are searching for a skilled, energetic, highly-motivated person who will thrive in a fast-paced, team-oriented environment.

Job Summary: The Front of House Manager supervises daily restaurant operations within the established “Wolfgang Puck Fine Dining Group” standards in every aspect. The Front of House Manager will assist in a variety of administrative functions while striving to continually improve guest satisfaction and maximize results in areas of responsibility.

Essential Job Functions:
• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Proactively interact with restaurant guests; build loyalty and face/name recognition
• Positively handle guest requests and accept feedback
• Provide sound resolution(s) to guest complaints with poise and professionalism
• Assist with daily administrative tasks including but not limited to new hire paperwork, payroll, purchasing, ordering, invoicing, scheduling, records control and filing
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
• Staff, train and develop guest-focused employees
• Sound decision making capability
• Assist with inventory counts, costs, and maintenance as specified by GM
• Assist in planning regular and special event Menu.
• Performs other job-related duties as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: High school diploma or general education degree (GED)

Required Experience:
• Minimum 3 years restaurant manager experience
• Minimum 3 years fine dining restaurant supervisory experience preferred
• Proficiency of basic computer applications and POS systems

Knowledge, Skills, & Abilities:
• Strong interpersonal skills (motivating, delegation, conflict management)
• Ability to coordinate multiple tasks while maintaining standards of operations
• Strong problem-solving and time management skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to motivate employees to work as a team to ensure that food and service meet high level standards
• Excellent verbal and written communication skills
• Self-motivated with excellent organizational skills and attention to detail
• Excellent planning and follow-up skills
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.


View Job Description

Steakhouse, New American

Fine Dining

Part of Wolfgang Puck Fine Dining Group

At Wolfgang Puck Fine Dining we invent the future of food. We transform the expected into something entirely new. We search for individuals who are passionate about food and the art of hospitality. Our company objective is to provide an exceptional dining experience that treats the palate and creates a memorable experience for our guests.

Members of the Wolfgang Puck Fine Dining team live to bring originality to the art of cuisine, authenticity to the art of entertaining and love to share their passion with others.

Our Worldwide Restaurants provide opportunity and growth for those individuals who are looking to Live, Love and Eat!

Join the Wolfgang Puck family!

Wolfgang Puck Group is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class.

In compliance with the Drug-Free Workplace Act of 1988, Wolfgang Puck Group is a drug-free workplace.