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Bagatelle Group hiring Floor Manager in New York, NY

Bagatelle GroupMore Info

Full Time • Salary (Based on Experience)
Expired: Jan 2, 2020

Sorry, this job expired on Jan 2, 2020. Below are other jobs that may be of interest to you.

Requirements

3 years


Job Details

A Floor Manager at Bagatelle is responsible for leading, educating, motivating and energizing the team to provide a world class vibe dining experience. This position supports the General Manager and maintains a strong presence on the floor, appropriate staffing levels, and completes scheduling and employee development.  A Floor Manager is also expected to assist FOH team with open and closing the restaurant, setting up restaurant, cleaning restaurant, running food, bussing tables, taking food orders, making cocktails, serving guests, assisting host staff and opening and serving wine.


RESPONSIBILITIES:

Day-to-Day Management

  • Manage, lead and mentor staff: provide daily training & development to FOH staff
  • Ensure service is maintained at the utmost of quality levels
  • Conduct opening and closing walk thru procedure (means of egress, cleanliness, outdoor aesthetics, all points on checklist)
  • Be present at all times on the floor during service , touching all tables and making guest connections to build business
  • Be able to assist with local business outreach, concierge visits
  • Develop risk management and mitigation strategies
  • Represent Bagatelle in investigating, answering, and settling grievances in absence of General Manager
  • Maintain all corporate mandates, procedures, and promote company culture
  • Update and track daily reports
  • Provide details and comments to all venue comps, sales comps, void comps
  • Assist other FOH staff to perform setting up restaurant, cleaning restaurant, bussing tables, running food, taking food orders, making cocktails, serving guests, assisting host staff and opening and serving wine, when needed
  • Manage any CRM initiatives when dealing with upset or unsatisfied guests, use it as an opportunity to create a new regular
  • Perform all duties while following all health department sanitation requirements
  • Demonstrate a positive example. No consumption of alcoholic beverages while working
  • No consumption of alcoholic beverages while working
  • Record and report daily glitches
  • Assist General Management with weekly payroll submission
  • Place orders as required
  • General administrative work as needed

 

 

Staffing and Team Development

  • Analyze staffing requirements, develop iteration plans, and assess opportunities for future growth
  • Assist General Manager with appropriate scheduling of staff
  • Interview, screen, and recruit job applicants
  • Coach, mentor and train staff
  • Responsible for Team performance – morale, productivity, energy
  • Manage regular reviews of performance for staff

 

Fiscal Responsibility

  • Monitor activities and expenses
  • Keep General Manager informed of sales and key issues

 

 

 

 

QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:

  • Minimum 3 years professional experience
  • Strong management skills
  • Strong influence, interpersonal, communication, problem solving and creative solution generation skills
  • General business acumen
  • Expert knowledge of all Restaurant computer systems
  • The ability to quickly integrate into a team and be recognized as a leader
  • The ability to find problem areas, develops solutions and get the job done
  • The ability to delegate effectively with a sense of professionalism
  • The ability to work 8 + hours, and late nights
  • A love of and passion for hospitality, and a drive to create positive guest memories through an exceptional experience
View Job Description

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