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Front of House Manager
Baltaire Restaurant
11647 San Vicente Boulevard, Los Angeles, CA 90049, United States
Baltaire Restaurant hiring Front of House Manager in Los Angeles, CA

Baltaire Restaurant hiring Front of House Manager in Los Angeles, CA

Baltaire RestaurantMore Info

Full Time • Salary (Based on Experience)
Expires: Jan 2, 2020


Requirements

2 years


Job Details
An established, high-profile, upscale steakhouse on the scenic west side of Los Angeles is looking for a seasoned manager to join the team. Applicants who are looking for a position at a a notable establishment with both a high volume in sales and a great company culture, we highly recommend you apply!
 
The Manager will be responsible for managing and leading daily operations of the restaurant. Oversight of employee development, inventory/department management, supply purchases, and guest satisfaction are top priorities. Performance will be measured by consistent delivery of results while upholding company standards, expectations, and following systems. This hands-on management position requires no less than 55-60 hours of work per week. Holidays, nights, and weekend hours are required, as well as flexibility with need-based shift coverage for members of the management team and hourly staff. Two to three years of experience as a Manager are required. Experience with restaurant openings is desired, however not required. Candidate must be ServSafe certified.

Duties & Responsibilities 

  • Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
  • Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
  • Proactively visit with and interact with restaurant guests; build loyalty and face/name recognition
  • Positively handle guest requests and accept feedback with grace
  • Provide sound resolution(s) to guest complaints with poise and professionalism
  • Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
  • Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
  • Maintain highest level of safety, security, sanitation, and cleanliness of facility
  • Must understand how to use basic computer applications and POS systems
  • Staff, train and develop guest-focused employees
  • Must firmly confront poor performance while also recognizing and rewarding good performance along side GM/AGM
  • Maintain good rapport with vendors to ensure quality and consistency
  • Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
  • Must have thorough understanding of California labor laws

 

Financial Responsibility

  • Follow company guidelines set forth by the GM to effectively manage labor
  • Achieve restaurant financial goals as specified to applicable area of responsibility
  • Control cash, credit, and other receipts by following company cash handling/reconciliation procedures
  • Weekly inventory counts, costs, and maintenance as specified by GM

Salary & Benefits 

  • Incentive-based bonus compensation package based on performance benchmarks (sales, financial, etc.) as set by MGMT after 90 days (all based on the meeting of budgeted figures with actual figures)
  • Two weeks of paid vacation per year, with the first week coming after six months of service
  • Food comps at Brentwood locations and dining allowance for local restaurants (as approved by MGMT)
  • Annual eligibility for performance reviews and consideration for merit-based wage adjustments

Compensation details

Incentive-based bonus compensation package based on performance, 2 weeks paid vacation, food comps, etc. (Please further details listed within job description)


Required Skills

Basic Floor Service

Wine Knowledge

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

Event Management / Organization

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

OpenTable or other

POS Systems

Staff Management of 150+

Customer Service

Microsoft Office

Payroll

Reservation System Management

Staff Education / Motivation

Read more



Steakhouse, Seafood, American

Fine Dining

(424) 273-1660

A contemporary restaurant with classic genes, Baltaire is where to enjoy lunch in the sun and dinner under the stars. It’s the perfect place for cocktails and conversation or an intimate dinner any night of the week.

With Executive Chef Travis Strickland leading our kitchen, our certified Sommelier conceptualizing cocktails and curating the wine list, Baltaire brings the highest grade steaks, exceptional seafood, resplendent drinks, and plenty of healthy, light fare options to Brentwood.

Our light and airy dining room gives way to a gorgeous outdoor terrace by way of floor-to-ceiling glass doors, providing spacious seating for sun-soaked lunches and lavish nighttime wining and dining, all with a mid-century modern design. Adjacent to the main dining room, our inviting lounge is the ideal place to meet and enjoy a cocktail or glass of wine and listen to live music. Experience a steakhouse, completely reimagined.

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