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In-Room Dining Order Taker
theWit Hotel
201 N State St, Chicago, IL 60601
theWit Hotel  hiring In-Room Dining Order Taker in Chicago, IL

theWit Hotel  hiring In-Room Dining Order Taker in Chicago, IL

theWit Hotel More Info

Full Time • Hourly (Based on Experience)
Expired: Dec 31, 2019

Sorry, this job expired on Dec 31, 2019. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details

SKILLS:

We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You’ll need an ability to create a motivating work environment driving our Whatever It Takes attitude. Have a strong passion for excellence and guest service.  Strive to continuously evolve and improve your performance in order to provide a Four Diamond level of service for all guests each and every day.   Must have high school graduate level mathematical aptitude and know standard cash handling procedures. Must have previous experience working with the public and acquired strong customer service skills with a friendly, welcoming attitude, preferably in the hospitality industry. 

 

Responsibilities include, but are never limited to:

  • Represent the hotel in a positive manner at all times.
  • Answer telephone promptly and courteously. Enter guest dining orders into the computer system quickly and accurately
  • Maximize revenues by following set standards and revenue strategies.
  • Maintain strong guest service skills by being knowledgeable of all in-house and area functions in order to provide our guests with accurate information.
  • Complete all tray pick-up request.
  • Maintain daily logs.
  • Perform other duties as assigned, requested or deemed necessary by management.
  • Communicate the necessary information to associates in order to enhance department operations and guest service.
  • Exemplify the hotel’s Standard Code of Conduct and all other regulations established by management and Employee Handbook.
  • Lead theWit experience as instructed by the hotel leaders.

 

Additional Qualification:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

  • TIPS and ServSafe Certified
  • Must be able to deal with guests in a professional manner.
  • Must maintain a professional appearance and have a strong sense of urgency.
  • Knowledge of the Micros POS system.
  • Ability to stand and/or walk for long periods of time without sitting.
  • Must be able to lift and/or move up to 30 pounds.
  • Available to work opening & closing shifts, holidays and long shifts if necessary.
  • Be flexible since this is a 24/7 hotel operation
  • Regular and reliable attendance.

Compensation details

This position is not tipped. Compensation is hourly.


Required Skills

Customer service

Food Preparation Knowledge

POS Systems

TIPS Certified


View Job Description

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Located in the heart of Chicago's theater district and just minutes from Millennium Park, the Loop business area and Michigan Avenue shopping, theWit is a unique and inspiring blend of the amenities you'd find in any of the world's 5 Star resorts and the excitement and flair of an extraordinary boutique hotel.

Inspired by the book "Wit", a collection of hilarious and poignant quotes from the famous and infamous, theWit is a hotel meant to embrace and enlighten the spirits of our guests. Creativity and expression are its true architects; designed and created to be as much the plot of your story as it is its setting.

theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort and remarkable services create a dramatic sensory experience and accentuate urban living at its finest.

Awards
2020