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Front of House Manager
Pierce Tavern
5135 Main Street, Downers Grove, IL, USA
Pierce Tavern hiring Front of House Manager in Downers Grove, IL

Pierce Tavern hiring Front of House Manager in Downers Grove, IL

Pierce TavernMore Info

Full Time • Salary (Based on Experience)
Expired: Dec 8, 2019

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3 years

Job Details
Pierce Tavern is Hiring an Front of House Manager

We are looking for a talented Front of House Manager to lead the team at our new location in the heart of downtown Downers Grove
We opened our First location, Fuller House, 4 years ago and this is currently our second. Our guests have come to know and love us for our quality food + drinks and inviting atmosphere, But they come back because of the personal relationships they build with our friendly staff and those who stop at nothing to ensure a memorable guest experience.
We are team of strong leaders with a profound sense of ownership and pride in all aspects of the restaurant. We are looking for individuals full of intellect, passion, integrity, creativity, and energy driven by an unshakable belief in hospitality as a foundation. We require honest, hardworking professionals that manage and mentor others with respect, empathy and dignity.

-5 years experience working in high volume Bar/ Restaurant
-3 years management position working in high volume bar/restaurant
-High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required
-Basset Certification, Manager Food Safety Sanitation license required.
-Food Safety Knowledge
Staff Management of 50+
50-55 hours 
Full time/ Competitive Salary( based on experience)/Compensation details: paid vacation, bonuses, dining discount

*Essential Duties and Responsibilities*- The essential functions include, but are not limited to the following:.
-Oversee all services at Fuller House ensuring all are consistent with service, food, beverage and the philosophy
-Assist in purchasing of front of house supplies and oversee use to ensure minimum waste, in conjunction with Assistant & Bar Managers.
-Oversee and lead through positive support all FOH staff
-Assists beverage department--Head Bartenders--in working towards financial goals set forth by corporate, coordinating beverage-specific events and conducting weekly/monthly/quarterly tastings training for all FOH staff.
-Supervises staff in terms of guest service, cleaning, and repairs to restaurant and grounds.
-Promotes cooperative effort, a team spirit, and good morale among employees through leading by a positive example.
-Acts as the foundation for continued training and development in all aspects of food, beverage and hospitality.
-Delivers excellent guest service including personally greeting and seating guests, as well as developing creative way to personalize Fuller House's guest experience.
-Make food and beverage menu changes as needed and update POS.
-Manage guest correspondence (mailings, emails, events, etc).
-Resolves complaints from guests in a polite, friendly manner always making sure we follow up with them when needed.
-Have strong communication with kitchen and chef to communicate any issues, concerns, or ideas.
-Make sure the entire space looks, smells, and feels good (lighting, temperature, bathrooms, cleanliness, and seating arrangements).
-Carry out a combination of shifts--opening, closing and/or swing shifts between brunch and dinner services. This scheduled is determined by business demands and is coordinated with GM and Assistant Managers.
-Willingness to work mornings, nights and weekends as required.
-Excellent guest service to treat patrons like family.
-Strong communication skills to train and motivate employees.
Strong time management skills and accuracy to deal with a variety of duties and prepare reports according to schedule.

Compensation details

Bonus, Paid Vacation, Dining Discount

View Job Description

Burgers, Pizza, American, Comfort Food

Bar / Lounge, Gastro Pub

Opening summer 2018. Opened by brother + sister team, Sam and Patricia Vlahos, they wanted to bring a city like atmosphere to a suburban setting. Pierce Tavern is named for the first settler of its hometown, Pierce Downer. Pierce Tavern is a craft bar restaurant specializing in American whiskeys, hand packed burgers, Neapolitan pizza, cold beer and so much more. We're a neighborhood hideout in the heart of Downers Grove. Sam + Patricia currently have a sister location, Fuller House in the heart of downtown Hinsdale which has no been open for 3 years. We are looking for a team for our new concept that is for sure going to be the best thing that hit DG. Contact us now for any information!