Job is saved!

Click your avatar to
access saved jobs and applications

Maitre D
WS New York at Hudson Yards
37 Hudson Yards New York, NY 10001, United States
WS New York at Hudson Yards hiring Maitre D in New York, NY

WS New York at Hudson Yards hiring Maitre D in New York, NY

WS New York at Hudson YardsMore Info

Full Time • Hourly (10.50 + tip pool)
Expired: Nov 15, 2019

Sorry, this job expired on Nov 15, 2019. Below are other jobs that may be of interest to you.


1 year

Job Details
We are looking for an Assistant Maitre D to join our team here at WS New York! This is an incredible opportunity to be a part of a team of passionate hospitality professionals. At WS New York, our company culture supports the growth and development of our Team Members and provides opportunities for education and advancement in the hospitality profession. We offer a comprehensive benefits package, including medical/dental/vision, and paid time off after a required waiting period. We are extremely excited to build this team and create memorable experiences for all. 
  • Review reservation books to strategize the most effective plan for seating, while anticipating potential problem areas
  • Review member profile notes, photos and special requests in detail to prepare for every service
  • Communicating pertinent information about incoming guests to FOH and BOH management and FOH service team
  • Help to maintain CRM database by adding detailed notes during and after service
  • Provide concierge service for club members and help create hospitality legends
  • Maintain a hig level of hospitality and professionalism with each Team Member, guest and member
  • Protect privacy of our guests, members and team Members at all times
  • Support with welcoming and seating guests
  • Developing and maintaining relationships with current members on a name to name basis
  • Ability to be resourceful, calm and proactive when issues arise
  • Knowledge of menu items, tables and seat numbers
  • Execute opening and closing procedures
  • Make guests feel comfortable while waiting
  • Create or alter reservations for private bookings, events, and restaurants, getting approval if needed
  • Be ready and willing to fill in where needed to ensure our high service standards and efficiency of operations by helping other team members as needed
  • Professional correspondence via email, phone calls both internally and with guests
  • Maintain mental athleticism for coordination with hosts, servers and managers to seat guests in a warm and hospitable manner, while also meeting the needs of the restaurant
  • Strong communication and listening skills to effectively deliver accurate messaging to both guests and teammates
  • Experience working as a Maitre D in a fine dining and/or hotel environment
  • Positive attitude, a sense of responsibility and ownership of the position
  • Appetite for creating memorable experiences for our guests and members
  • The ability to stay calm and positive under pressure
  • Detail oriented with writing, communication and phone etiquette skills
  • Team oriented with a strong sense of punctuality, reliability and professionalism
  • Computer literacy and proficiency with Microsoft Office
  • Reservation system and CRM experience a plus
  • Demonstrate a sense of urgency, strong work ethic, ability to mentally prioritize and stay organized in a high volume atmosphere
  • Must display the image and philosophy set forth by the owner and restaurant management
  • Fluent in both written and spoken English
  • Be able to safely lift and easily maneuver items up to 30 pounds
  • Be able to work in standing position for long periods of time
  • Must be comfortable with repetitive motions (such as walking, bending and standing)
**WS New York enforces a zero-tolerance policy with regards to discrimination and/or harassment in any form**
"Hospitality is a relationship between a host and a guest with the goal to generously provide excellent service and create a memorable experience."

Compensation details

Hourly plus tip pool

Required Skills

Conflict Resolution

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

OpenTable or other

POS Systems

Staff education / motivation

Conflict Resolution

Customer Service

Microsoft Office

Reservation System Management


Read more

View Job Description

Open Jobs From WS New York at Hudson Yards

Pastry Cook
Full Time • Hourly (Based on Experience)
Require min. 1 year of experience
Chef de Partie
Full Time • Hourly (Based on Experience)
Require min. 3 years of experience
Full Time • Hourly (Based on Experience)
Require min. 2 years of experience

Other jobs you might be interested in

New American

Fine Dining

The world’s greatest treasures are reserved for those who seek them. Located in the heart of New York’s newest neighborhood,
Hudson Yards, WS New York creates unparalleled access to the finest wine and spirits, world-class dining, and one-of-a-kind cultural events. Debuting in the Fall of 2019, members and their guests will find a new home for inventive pairings and insider perspective on rarified worlds — a unique place destined to become one of the most coveted private clubs and restaurants. Come work with Chef Eli Kaimeh and his talented team.

Pastry CookChef de PartieSteward