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Host / Hostess
Rouge
205 South 18th Street, Philadelphia, PA
Rouge hiring Host / Hostess in Philadelphia, PA

Rouge hiring Host / Hostess in Philadelphia, PA

RougeMore Info

Full Time • Hourly (Based on Experience)
Expired: Nov 6, 2019

Sorry, this job expired on Nov 6, 2019. Below are other jobs that may be of interest to you.

Requirements

2 years


Job Details

Rouge is hiring hosts! Please email us with your resume and availability to meet for an interview.

General job duties of host/hostess:

  • Greet incoming and departing guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus.
  • Use visual cues to seat guests at either the bar or in the dining area.
  • Inform guests of current promotions/events to ensure a smooth handoff to the service staff.
  • Answer incoming calls to the restaurant and provide appropriate service. 
  • Manage the flow of guests in the restaurant. 
  • Tend to special guest needs and requests.
  • Be observant to guests’ needs throughout dining experience to ensure they receive high quality service.
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies.
  • Be aware of “where the room is at” — when tables sit, pay, leave, need bussed etc.
  • Help dining room staff by setting and clearing tables; replenishing water (when necessary).
  • Update menus daily. 
  • Return any voicemails.
  • Confirm any reservations. 

Requirements:

  • Must be an eloquent speaker.
  • Must be able to read menus.
  • Must be able to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance.
  • Must be comfortable meeting new people.
  • Must be able to clearly communicate guests’ needs the FOH/BOH.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to guest requests/questions.
  • Must be able to walk and stand during entire shift.
  • Must have a desire to help out where needed and work as part of a team.
  • Must have a passion for providing extraordinary service.
  • Must have the ability to thrive in a fast-paced/high-end environment.
  • Must have a flexible schedule and/or open availability (3-5 shifts a week).
  • Must be upbeat, outgoing and positive.
  • Must have good people skills and think quick on your feet.
  • Must possess the ability to work positively in a fast-paced environment.
  • MUST have at least 2 years experience as a host/hostess/event coordinator in a full-service restaurant/bar/hotel; references preferred.
  • If you are familiar with OpenTable that is a plus.

Required Skills

Conflict Resolution

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

OpenTable or other

View Job Description

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International / Fusion, Tapas / Small Plates

Upscale Casual

Rouge, is a Rittenhouse Square landmark restaurant serving International small plates and seasonal cuisine with inviting Old World techniques. We serve quality ingredients consistently, always presenting value to our guests. Our friendly and knowledgeable staff is dedicated to providing each guest a unique and memorable experience.

Meet our owners: Rob and Maggie Wasserman. They are native Philadelphians who met at Rouge in 1999. They’ve lived and traveled extensively in Asia working in the fashion, manufacturing, and importing industries. In 2006, they returned to Philadelphia to start and raise their family and took ownership of Rouge. The continued success of Rouge has led to plans of expansion both in Philadelphia, and potentially, in surrounding areas.

Meet our new executive chef: the well-traveled Sean McPaul. Chef Seans career started 15 years ago at Stephen Starr’s Tangerine before a move to San Francisco (Bacar, Quince, Jardiniere), and a return to Philadelphia, where he opened Talula’s Garden for Starr. McPaul then opened Starr’s Upland in New York before leaving for Ludlow House. Next, he became chef for Eli Kulp and Ellen Yin at High Street on Hudson, their Manhattan sibling of High Street on Market in Old City.