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General Manager
10 Avenue Of The Arts, Philadelphia, PA 19102
Aqimero hiring General Manager in Philadelphia, PA

Aqimero hiring General Manager in Philadelphia, PA

AqimeroMore Info

Full Time • Salary (Based on Experience)
Expired: Oct 30, 2019

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5 years

Job Details
Aqimero, situated in the lobby of the Ritz Carlton Philadelphia, is seeking a seasoned General Manager to join our talented team.  The ideal candidate should have experience working in a high volume fine dining environment. 
Position Summary: 
Direct flow of service and ensure guest satisfaction. Supervise, train and schedule all floor staff. Confirm with food preparation and other personnel to plan menus and other related activities. Contribute to the evolution of service, position in the market, and standard of excellence.

Core Tasks and Responsibilities: 
• Interview, hire, evaluate, reward, and discipline market FOH personnel. 
• Orientate, motivate, train, and educate all FOH personnel in Restaurant policies, 
procedures, and rules 
• Schedule appropriately for the Restaurant 
• Effectively supervise floor staff to ensure professional service and guest satisfaction during hours of operation. 
• Oversee all FOH supplies and hard goods orders ensuring that the Restaurant is stocked appropriately for the time of year and maintain any ordering needs 
• Educate FOH personnel in product awareness and cultivate long-term service knowledge. 
• Build rapport with Restaurant guests and ensure an enjoyable and memorable experience. 
• Ensure that all Restaurant signage is accurate and in keeping with the theme of Restaurant 
• Responsible for keeping all signage up to date 
• Responsible for accurately reporting payroll on a daily basis 
• Responsible for the end of night closeout and cash drop 
• Maintain the POS database with accurate items and prices 
• Maintain employee files. 
• Perform all daily tasks as indicated on opening and closing checklists 
• Ultimately responsible for cleanliness and repair of Restaurant and office. 
• Attend and contribute to weekly director meetings. 
• Work closely and with all management staff. 
• Foster a culture in which customer satisfaction is the primary concern. 
• Establish open lines of communication between FOH and BOH at all times. 
• Establish role as a spokesperson for the Restaurant within the community and with 
Restaurant's guests. 
• Become entrepreneurial in all endeavors with a view to increasing sales and guest satisfaction 
• Maintain knowledge of local competition and general industry trends. 
• Ensure adherence to all budget line items 
People Skills: 
• Praise in public, criticize behind closed doors, give constructive feedback when appropriate 
• Constantly develop staff in food knowledge, beverage knowledge and service. 
• Develop and Maintain a strong relationship with each and every guest and team member.


Beverage Program: 
• Closely work with the beverage, and floor managers on proper purchasing levels, delivery and storage of beverage program for the entire restaurant 
• Oversee the weekly liquor, wine, beer & N/A Beverage inventory fluctuations to stay within 
+/-$500 Standards 
• Innovation in cocktail development while driving overall organizational throughput. 
• Oversee cleanliness of Bar, Liquor/Wine/Beer/N.A.Bev Storage areas

Group Functions: 
• Communicate all special events, parties, and occupancy levels during the FOH meetings 
• Work with Group Sales Director to facilitate all groups 
• Utilize SOP for groups in Restaurant Dining room 
• Continue to work directly with group sales team to grow this segment of our business

Must have at least a high school diploma or GED. Previous F&B experience is required with at least 5 years of progressive management experience. Must be able to work well under pressure and be self-motivated. Must have good organizational, time management and sales skills. Good communication skills--both written and verbal.

Essential physical requirements 
• Able to work standing up and walking during entire shift. Certain locations require employees to work 10 consecutive hours or more per day. 
• Able to continuously reach, carry, lift, bend, stoop and wipe 
• Pulling and pushing up to 50 pounds 
• Common hazards include but are not limited to burns, falls, slipping, tripping and cuts. 
• Personal hygiene is a must plus frequent washing of hands is required 
• Must be of legal age to serve alcohol

Compensation details


Required Skills

Classic Food / Wine Service

Classic Wine Service Knowledge

Conflict Resolution

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Hospitality / Management Degree

Staff Management of 75

Staffing / scheduling

TIPS Certified

Read more

View Job Description

New American, Grill

Upscale Casual, Luxury Hotel, Fine Dining, Restaurant Group, Bar / Lounge

Part of Richard Sandoval Hospitality

Located within the lobby of the iconic Ritz-Carlton Philadelphia, Aqimero meshes the Latin-American flavors of acclaimed chef Richard Sandoval in a modern sustainable way. At the center of the action is a wood-fired grill adding a unique flavor to seafood, steaks, ribs and poultry. The restaurant also boasts a sushi and ceviche bar plus a raw bar featuring many sustainably-caught seafood options. Look for unique salads and savory sides to fully round out your dining experience.