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We’re a company that builds fun, interactive and educational experiences at scale. At our flagship, Rosé Mansion, we are reinventing the experience of learning about and enjoying wine. Guests bound through a large, multi-sensory, 14-room wine tasting experience as they swing from gold chandeliers, jump in a disco ball pit, and have the opportunity to become a member of Cleopatra's secret drinking club. Along the way, guests learn about where the wine came from, who made it, and how it came to be (while sipping it, of course!). Rose Mansion is an immersive wine tasting that is equal parts science museum, tasting room, and amusement park.
Working at Rosé Mansion means being a part of an ultra-high energy workplace that runs at ludicrous speed. Founded by seasoned entrepreneurs with decades of combined experience in the wine, marketing, and event spaces, Rosé Mansion is a one-of-a-kind concept running on a large scale. That’s why we’re looking for incredibly motivated individuals to help us innovate on the fly. You’ll work hard, but you’ll be part of a team of super fun and motivated people who love a challenge.
About The Job
Reports to: Co-Founder/CEO
Location: Midtown West (32nd and 6th Ave)
NYC General Manager Start Date: ASAP
Pretend a restaurant and a theme park had a beautiful baby and every guest is drinking all the time. That’s Rosé Mansion and you’re in charge.
“Uneasy lies the head that wears a crown.”
As General Manager you are the ultimate ringmaster. You are the leader of fun and excitement. You’ll be juggling an eclectic team of 70-100 staff members, about 1,000 guests per day, and the ever-present paperwork and reporting. Oh, you do all this while providing the highest level of hospitality and maintaining an upbeat and positive attitude. You are the glue that holds this operation together, glitter optional, but highly encouraged.
So obviously we need someone who loves a challenge, continual change, can think on their toes, is comfortable making quick decisions, and is ready to have one hell of an adventure.
What you'll offer us
5-10 years managerial experience in restaurants, bars, theme parks, hotels, or other hospitality positions.
Comfortable managing a crew of up to 100, including ambassadors, bartenders, barbacks, cleaning crews, facilities management, and management teams.
Experience working with actors is a huge plus.
HR trained, hiring, and dealing with performance issues
Very comfortable using technology for payroll, training, inventory, etc. We are a digital-only company; there is no paper.
Ability to manage and drive 4 revenue streams: ticketing, retail, bar, and private events
Excellent communication and strong interpersonal skills in person, on the telephone and via email.
Ability to excel in a fast-changing, diverse environment.
Ability to recognize areas of improvement and implement procedures using good judgement.
An affinity and passion for hospitality
Solid writing and grammar skills.
Highly organized, proficient in data management, ability to prioritize and meet deadlines.
Professional, punctual, reliable and neat.
Strong attention to detail and accuracy.
Trustworthy and ability to handle confidential information.
Ability to work harmoniously with co-workers, clients and the general public.
What we’ll offer you!
A unique opportunity to help us build and shape a culture that prioritizes the personal and professional development of every team member because we know you have an endless thirst for knowledge & curiosity #GOALS
Innovation - we want your crazy ideas
Supporting the underdog - we prioritize the scrappy entrepreneurs
Celebrating YOU! We have a Mansion - let us host your birthday, anniversary, engagement or getting booked on Broadway!
Monday’s can be fun too! We have created experiences for our employees that get them out of bed on Mondays - and we’re not stopping there!
Rosé Fridays, monthly team outings and educational wine lunch, sip and learns
Sippin’ is always optional
Physical Demands: Must be able to perform a variety of physical activities including, but not limited to, standing for long periods of time, climbing, walking, bending, reaching, and lifting up to 50 lbs. Ability to carry and lift cases of wine. Repetitive hand and wrist motion may be required. Ability to operate phones, computers and other office equipment. Shift Flexibility: Must be able to work different shifts, include holidays, nights and weekends. Typical work week = 50 hours.
Think we're awesome, but this role is just not a fit? We're hiring a bunch of roles - checkout our jobspage for more: https://rosewinemansion.bamboohr.com/jobs/