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Sous Chef
Entertainment Cruises - Philadelphia
123 Chestnut St #402, Philadelphia, PA 19106, United States
Entertainment Cruises - Philadelphia hiring Sous Chef in Philadelphia, PA

Entertainment Cruises - Philadelphia hiring Sous Chef in Philadelphia, PA

Entertainment Cruises - PhiladelphiaMore Info

Full Time • Salary (Based on Experience)
Expired: Sep 27, 2019

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3 years

Job Details

Job Summary:

Inspired by our commitment to excellence, shipmates at our Company* create unforgettable memories for our guests. The successful Sous Chef, in conjunction with the Executive Chef, participates in managing back-of-the-house (BOH) cruise execution to ensure consistently high levels of quality, sanitation, service and guest satisfaction while maintaining a high level of profitability.


Essential Functions:

 Cruise Execution:

  • Act as the on-duty kitchen manager for cruises and manage kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual
  • Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company’s strict standards of sanitation
  • Maintain close liaison between the kitchen and other departments including the front-of-the house 
  • Recommend and execute approved programs that improve the level of service and product quality
  • Execute other projects as assigned by management


 Kitchen Team Management:

  • Recruit new kitchen staff when necessary to fill vacant positions
  • Participate in training of all new kitchen staff
  • Participate in scheduling kitchen staff according to staffing matrix
  • Adhere to Company’s performance management guidelines for all discipline and termination situations
  • Provide input to the Executive Chef and F&B Director with regard to the development/career growth plans for each kitchen staff members
  • Recommend to the Kitchen Manager & F&B Director the promotion of kitchen staff members
  • Develop positive working relationships with city department heads and peers
  • Participate in the development of strong teamwork within the staff
  • Help develop and execute shipmate incentive programs


 Guest Service:

  • Ensure effective execution of each cruise (back-of-the house only) according to the specifications of the Product Management Guide so that guests receive a quality, seamless experience on each cruise
  • Resolve guest service issues, in conjunction with the on-duty Restaurant Manager, utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
  • Participate in implementing and maintaining effective safety programs in conjunction with the Operations Department
  • Maintain high standards of sanitation in accordance with Company standards and in accordance with health department codes & requirements



  • Participate in monitoring and controlling all costs associated with the operation of the kitchen in accordance with budget
  • Participate in the inventory process to ensure adequate stock
  • Participate in purchasing all food products and cleaning supplies according to established procedures
  • Participate in processing all invoices in a timely manner to maximize corporate rebate program.
  • Participate in administering the payroll system including scheduling, checking, transmitting and processing
  • Participate in maintaining food, suppliers and equipment purchasing systems, which ensure maximum quality, least cost and high reliability
  • Participate in scheduling kitchen staff work periods to achieve maximum payroll efficiency
  • Ensure that all state and local health requirements are met onboard and that all shipmates are familiar with these requirements
  • Attend all scheduled meetings
  • Operate all restaurant systems (PC, restaurant cost analysis software, etc.)



  • Participates in fleet wide task forces as requested



The successful Sous Chef will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by quality, service, departmental tests, management evaluation, and feedback from peers on the city’s team.


Job Specifications / qualifications:

  • High school or equivalent required
  • Minimum of three (3) years of total kitchen experience in full-service/banquet, high volume environment
  • At least one (1) year of kitchen staff management experience
  • Minimum two (2) years formal culinary training OR two (2) years additional kitchen experience in a full-service/banquet, high volume environment
  • ServSafe Certified
  • Able to manage multiple priorities/tasks and prioritize appropriately
  • Ability to establish and maintain effective working relationships
  • Must be able to communicate effectively in oral and written form
  • Ability to work in confined spaces and perform duties within extreme temperature ranges
  • Must be able to stand, walk, and/or sit continuously perform essential functions for an extended period of time
  • Must have hearing and visual ability to observe and detect signs of emergency situations, distinguish product, taste, texture and presentation and observe preparation
  • Physical requirements- Must have finger/hand dexterity in order to operate food machinery; must be able to lift, move, and/or carry items weighing a maximum of 200 lbs. on a continuous schedule
  • Able to work with Microsoft Office applications (especially Word & Excel)
  • Ability to read, write, and speak English to comprehend and communicate job functions



*For purposes of this job description only, references to the ‘Company’ are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., and Spirit Cruises, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.




High School or better.



1 year: At least one (1) year of kitchen staff management experience

3 years: Minimum of three (3) years of total kitchen experience in full-service/banquet, high volume environment


2 years: Minimum two (2) years formal culinary training OR two (2) years additional kitchen experience in a full-service/banquet, high volume environment

Licenses & Certifications


Food Safety Cert

View Job Description

Cruise Line, Entertainment Venue, Event, Event Catering, Special Events Company

Part of Entertainment Cruises

Entertainment Cruises is the nation’s largest dining and sightseeing cruise company with a fleet of 36 ships in cities that include: Baltimore, Boston, Chicago, National Harbor, MD, Norfolk, VA, Philadelphia, New York, Washington, D.C. and Weehawken, NJ.

From the fresh and fun Spirit to the modern and sleek Odyssey and Bateaux, to our Elite Private Yachts and exciting Seadog speedboat rides, Entertainment Cruises offers a wide range of guest experiences. Once onboard, each guest will see the city from a whole new perspective—from the water.

Entertainment Cruises operates more than ten thousand cruises and serves more than 1.9 million guests each year. We are inspired by our commitment to excellence and dedicated to creating unforgettable memories.

*What's it like to work for us?*
"Entertainment Cruises is just as focused at providing our shipmates with the best possible workplace environment as it is in creating a memorable experience for our guests… I couldn’t see myself being a part of anything else."
- Benjamin - Recruiting & Training Manager, New York

“It’s so cool that I get to sail on a boat every day and see the Statue of Liberty." - Machel - Chef, New York