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Host / Hostess
Westin - Fort Lauderdale
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL 33304, United States
Westin - Fort Lauderdale hiring Host / Hostess in Fort Lauderdale, FL

Westin - Fort Lauderdale hiring Host / Hostess in Fort Lauderdale, FL

Westin - Fort LauderdaleMore Info

Full Time • Hourly $12.00
Expired: Sep 20, 2019

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0-1 years

Job Details
The host or hostess is the critical first impression of the restaurant, and therefore is empowered to create memorable guest experiences. Job Description

 Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
 Read, maintain and make daily entries in the log book to coordinate communication between shifts and management.
 Maintain proper set-up of dining room.
 Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
 Comply with attendance rules and be available to work on a regular basis.
 Perform any other job related duties as assigned.
Experience, Skills and Knowledge  Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.  Ability to remember, recite and promote the variety of menu items.  Ability to move throughout a crowded room to seat guests with or without reasonable accommodation.
 Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
 Ability to establish and maintain effective working relationships with associates, customers and patrons.
 Must have the ability to communicate in English

HEI Hotels and Resorts is committed to providing a comprehensive benefits plan that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical, Dental and Vision Insurance programs geared to you and your family’s needs as well as Vacation/Sick/Holiday benefits. For your financial wellness HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life Insurance and Short and Long-Term Disability. In addition, our 401(k) Savings Plan with matching funds, and discounts through our ‘YouDecide’ and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
HEI Hotels & Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.

Compensation details

Health Benefits & 401K

Required Skills

Customer service

Hospitality / Management Degree

OpenTable or other

POS Systems

Staffing / scheduling

View Job Description


Full Service Hotel