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Host / Hostess
theWit Hotel
201 N State St, Chicago, IL
Host / Hostess at theWit Hotel

Host / Hostess at theWit Hotel

theWit Hotel More Info

Part Time • Hourly (Based on Experience)
Expired: Sep 14, 2019

Sorry, this job expired on Sep 14, 2019. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details

JOB SUMMARY:                      

Deliver brilliant guest service each day, each night and every time in-between by championing our 6 Xs Hotter Service Philosophy. Provide guests, either on the phone or in person, with information and support in a professional and gracious manner.

 SKILLS:

We are looking for those who celebrate culture, humor, wit, thoughtful and attentive service and team orientation. You’ll need an ability to create a motivating work environment driving our Whatever It Takes attitude. Have a strong passion for excellence and guest service.  Strive to continuously evolve and improve your performance in order to provide a Four Diamond level of service for all guests each and every day. Must have previous high volume experience working in a nightclub or bar settings, strong customer service skills and a friendly, welcoming attitude.

 

Responsibilities include, but are never limited to:

  • Celebrate our culture of individualism, engagement, having fun and evolving theWit experience for every guest every time.
  • Represent the hotel in a positive manner at all times.
  • Follow the Steps of Service as outlined in the service manual.
  • Be proficient in the use of reservation software.
  • Know all table numbers and position numbers.
  • Work scheduled shifts.
  • Follow the grooming, uniform, and hygiene standards.
  • Act professional and accommodating and always maintain your composure with guests and co-workers alike.

 

ADDITIONAL RESPONSIBILITES:

  • Welcome each guest with a smile and a warm greeting.
  • Properly check id’s ensuring all guests are proper age.
  • Have a working knowledge of the host stand and basic service functions.
  • For all table reservations, escort the guest to their table or party.
  • Hand deliver all credit cards and or id’s to the proper Server after seating the guest.
  • Assist in seating the guest and wait for entire party to sit before leaving the table.
  • Answer phones quickly and be prepared to answer any questions about the restaurant and hotel.
  • Make reservations over the phone.
  • Communicate all pertinent information with management.
  • Abide by the handbook for additional responsibilities.
  • ServSafe Certified
  • Ability to stand for stand and/or walk for long periods of time without sitting.
  • Must be able to lift and/or move up to 25 pounds.
  • Be flexible since this is a 24/7 hotel operation
  • Regular and reliable attendance.
https://roofonthewit.com/careers/

View Job Description

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Boutique Hotel

Located in the heart of Chicago's theater district and just minutes from Millennium Park, the Loop business area and Michigan Avenue shopping, theWit is a unique and inspiring blend of the amenities you'd find in any of the world's 5 Star resorts and the excitement and flair of an extraordinary boutique hotel.

Inspired by the book "Wit", a collection of hilarious and poignant quotes from the famous and infamous, theWit is a hotel meant to embrace and enlighten the spirits of our guests. Creativity and expression are its true architects; designed and created to be as much the plot of your story as it is its setting.

theWit has brought a new energy and vitality to the downtown Chicago Loop. Striking design, unparalleled comfort and remarkable services create a dramatic sensory experience and accentuate urban living at its finest.

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