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Boka Restaurant Group hiring Guest Relations Coordinator in Chicago, IL

Boka Restaurant GroupMore Info

Full Time • Salary (Based on Experience)
Expired: Sep 13, 2019

Sorry, this job expired on Sep 13, 2019. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details

The BOKA Restaurant Group is seeking a Guest Relations Coordinator!

Boka Restaurant Group, the company behind some of Chicago's top restaurants, is currently looking for an exceptional Guest Relations Coordinator!

Boka Restaurant Group was founded by Rob Katz and Kevin Boehm in 2003 and has become one of the premier chef-driven restaurant groups in the country. Anchored by partnerships with some of America's greatest chefs--Stephanie Izard, Giuseppe Tentori, Chris Pandel, Lee Wolen, and Jimmy Papadopoulos--BRG has over 20 entities (and more forthcoming!) each of them crafted individually and conceptually unique.

General Description: As the Guest Relations Coordinator for Boka Restaurant Group, you will work directly under the Director of Sales and Marketing and Guest Relations Manager with assisting the executive team with a wide array of tasks such as scheduling, daily office maintenance, provide support for the event sales team and VIP programs, and varying special projects.

 

Specific Tasks: As the Guest Relations Coordinator, you will be responsible for:

  • Executive Assistance:
    • Support Executive Team with VIP and personal requests
    • Assist with reservations for Executive Team and office staff
    • Help coordinate group travel
    • Manage corporate office including general maintenance, grocery ordering, keeping supplies stocked, general tidiness, preparing office for meetings, picking up lunch for Executive Team as requested.
    • Answer the phone and take detailed messages. Check any voicemails multiple times per day, relaying any pertinent messages.
    • Create a warm, welcoming, and professional arrival for guests coming to the corporate office.
  • Private Events
    • Support sales team by assisting with general inquiry responses for BRG through Tripleseat.
    • Follow up with leads in a timely manner
    • Assist with site tours as requested
    • Assist with planning and hosting Boka Business events, entertainment, site tours etc.
    • Assist with planning BRG marketing events (La Vida Boka, opening events)
  • Black Card Program
    • Manage Boka Black Card reservation requests
    • Assist with expansion of black card program
    • Prospect for new black cards – Open Table, Venga analytics
    • Invite and personally deliver black cards
    • Manage Open Table profiles for black card members
    • Assist with planning and executing Black Card events
    • Assist with gathering content for BRG Insider Newsletter.
    • Assist with communication to Black Cards – ticketed event email blasts
  • Donation Dinners
    • Schedule chef selected donation dinners
    • Coordinate progressive dinners – schedule, create BEO, communicate to restaurants

Boka Restaurant Group offers; competitive salaries, a generous dining incentive at all BRG locations, Paid Time Off, Health & Voluntary benefits package, health club discounts, city wide perks and immense growth potential! 

If you feel you meet the above requirements, are a team player, experienced, passionate, and dedicated to your craft, we want to hear from you! 

Please reply with a copy of your resume AND a cover letter detailing why you'd be a great addition to our team! 


Compensation details

Boka Restaurant Group offers; competitive salaries, a generous dining incentive at all BRG locations, Paid Time Off, Health & Voluntary benefits package, health club discounts, city wide perks and immense growth potential!

View Job Description

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Restaurant Group

Part of Boka Restaurant Group

Boka Restaurant Group was founded by Rob Katz and Kevin Boehm in 2003 and has become one of the premier chef-driven restaurant groups in the country. Anchored by partnerships with six of America's greatest chefs—Stephanie Izard, Giuseppe Tentori, Chris Pandel, Lee Wolen, Jimmy Papadopoulos, and Mark Hellyar—BRG has 13 entities, each of them crafted individually and conceptually unique.

Awards
2019
2019
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