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Host / Hostess
The St. James
6805 Industrial Drive, Springfield, VA
Host / Hostess at The St. James

Host / Hostess at The St. James

The St. James More Info

Full Time • Hourly (Based on Experience)
Expired: Sep 4, 2019

Sorry, this job expired on Sep 4, 2019. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details

POSITION DESCRIPTION

The St. James is seeking Host-Hostess to joing the team at its Vim and Victor Restaurant at it's Springfield, VA location. Vim and Victor is the newest restaurant by celebrity chef Spike Mendelsohn. If you love welcoming and engaging with our restuarant guests and want to contribute to making their dining experience memorable, we want to meet you! 

The St. James is the premier sports, wellness and active entertainment destination in the country, with 450,000 sq. ft. of developmental and competitive programs, teams and opportunities in more than 30 sports, and a wide range of premium fitness, wellness and entertainment experiences. The Host-Hostess will report into the Vim and Victor Restaurant Manager, and will work as an integral part of the service team, dedicated to providing guests with the most impeccable, accurate, and courteous service possible and exceeding guest expectations by paying attention to guests' needs at all times. 

RESPONSIBILITIES

  • Acknowledge and greet all guests (using names, when known) with an authentic, courteous The St. James greeting
  • Represent The St. James and uphold fine-dining standards of behavior and etiquette
  • Assist the Executive Chef in supervising floor operations
  • Promptly and accurately create, handle, and change restaurant reservations, using the guest name
  • Escort all guests to their table, using the guest name
  • Comply promptly with all special requests of management
  • Report any problems or issues to the manager on duty in a timely manner
  • Communicate pleasantly and courteously with guest, management and co-workers
  • Remain observant and respond to each guest at all times
  • Know the layout of restaurant/sports complex and location of all equipment and supplies
  • Know all restaurants table/seat numbers
  • Maintain cleanliness and condition of the work areas and equipment
  • Implement standards/procedures of service for guests consistently and impeccably as per Sequence of Service
  • Assist as needed to maintain standards of appearance, sanitation and service in all areas of the restaurant
  • Perform all assigned side work regularly, promptly, and correctly
  • Comply fully and consistently with all restaurant and sports complex conditions of employment and standards of uniform, grooming, personal hygiene and safety
  • Understand and utilize escalation procedures for guest complaints and other potentially negative situations
  • Attend and report on time for all meetings and training sessions scheduled by management
  • Supporting the safety of all members, guests and employees.

 

QUALIFICATIONS

  • Proficient in the English language (verbal & written), second language is an asset
  • Previous experience in a luxury hotel, cruise ships, or fine dining restaurant is an asset
  • Must have a very flexible schedule including weekends and holidays
  • Knowledge of food and wine an asset
  • Must stand for long periods of time
  • Computer knowledge is an asset
  • Must be able to work in a fast-paced environment & must be physically fit in order to lift, pull and push items up to 50 pounds.
  • Also requires standing/walking/reaching and bending throughout shift.
  • Knowledgeable of safety training, procedures and best practices used throughout the sports and wellness industry

 

ADDITIONAL INFORMATION

For more information, please visit our website: www.thestjames.co

The St. James is an equal opportunity employer committed to diversity and inclusion. We welcome qualified applicants from a variety of backgrounds inclusive of their race, color, religion, sexual orientation, gender, gender identity, expression or orientation, genetic information, national origin, age, disability, or status as a disabled or Vietnam-era veteran.

We wish to thank all applicants for their interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

No unsolicited agency referrals please.


View Job Description

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Part of The St. James

Welcome to The St. James. Welcome to your best.
At The St. James, we are a premier sports, wellness and active entertainment brand in the United States.

Open now to you all, a 450,000 sq. ft. flagship destination with the best-in-class facilities, programming, instruction, training, entertainment, wellness and lifestyle opportunities all under one roof.

• 24/7 Health Club with group fitness, high-performance personal training and an array of cardio and strength training equipment

• Private coaching, personal training, developmental programs, camps, clinics and academies in 30+ sports

• State-of-the-art sports venues, including a field house with FIFA-sized turf field, aquatics center with Olympic Pool, two NHL-sized ice rinks, basketball and volleyball courts, golf and squash center, baseball and softball center and a gymnastics training center

• Active Entertainment Center with climbing, jumping, VR games and eSports experiences, birthday party and private event spaces

• Indoor interactive water park for fun for all ages

• Spa & Rejuvenation Center offering a wide range of massage, skin and grooming treatments

• Restaurant with a menu for every group and occasion, from breakfast on-the-go to dining experiences for families and large groups

• Retail boutique featuring lifestyle apparel, performance gear and more

• Comprehensive healthcare center offering non-emergency health, wellness and sports medicine services

Become a part of the next big thing in sports, wellness and active entertainment.

We provide opportunities to advance your career and a wide range of leadership development programs and experiences to help you be the best leader you can be.

We’re always looking to grow our team at The St. James. If you think you can rise to the challenge, we want to meet you.

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