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General Manager
Foxtrot Market
114 W Chicago Ave, Chicago, IL 60654, USA
Foxtrot Market hiring General Manager in Chicago, IL

Foxtrot Market hiring General Manager in Chicago, IL

Foxtrot MarketMore Info

Full Time • Salary (Based on Experience)
Expired: Aug 17, 2019

Sorry, this job expired on Aug 17, 2019. Below are other jobs that may be of interest to you.


2 years

Job Details
About Us
Foxtrot is the next generation corner store – we curate your city’s best craft beer, wine, spirits, fresh eats, gifts and everyday essentials – and deliver it all to your door in 60 minutes via our neighborhood shops. 
With a swift mobile app and web store paired with beautifully designed retail shops, we are building an exciting brand that is both digitally native and rooted in a highly engaging retail experience.
Since launching in 2013, we now operate eight retail stores in Chicago and Dallas along with a booming online business, and are setting the stage for a major expansion in 2019 and beyond.

About the Role
Foxtrot is looking for an hospitality-first, experienced, friendly and motivated General Manager to lead a café and market in Chicago.
The General Manager will lead a dynamic team, ensuring excellent service and welcoming hospitality to guests of our coffee lounge, dine-in café and retail market. You will also ensure smooth and efficient operations of online delivery orders originating from our app and website.

Responsibilities Include
  • Café and Hospitality: Ensure an atmosphere of welcoming hospitality and top notch customer service to all guests
  • Personnel Management
    • Oversee hiring, training, and promoting of new store employees
    • Coaching and retraining of existing employees as needed
    • Schedule writing and maintenance
    • Store level payroll management
    • Performing and delegating tasks as designated by Foxtrot Leadership
  • Operational Management 
    • Oversee and direct in-house prepared food & café operation
    • Ensure operational follow through in online delivery service and storefront
    • Oversee relationship between store staff and delivery team
    • Manage cash handling including deposits and change
  • Product Ordering and Merchandising
    • Oversee ordering of product and vendor management for store
    • Ensure product displays are properly merchandised, labeled, and rotated
    • Manage ordering and maintenance of store’s non-merchandise and packaging
  • Inventory Management
    • Conduct regular inventory counts
    • Institute and manage inventory best practices
  • Customer Satisfaction
    • Ensure satisfaction of both online and brick and mortar customers

  • 2 years of previous retail, café and/or restaurant managerial experience required
  • Hospitality-first mindset
  • Must be 21+ to handle alcohol transactions
  • Strong communication skills (written and spoken)
  • Passion for high quality goods, especially in food and beverage
  • Knowledge of the food and beverage industry
  • Must be able to lift up to 40 pounds of boxes up and down stairs
  • Able to work independently
  • Punctual and reliable

Required Skills

Enforcement Of Safety / Sanitation Standards


Food Budgeting

Food Handlers Certificate

Food Safety Knowledge

General knife handling


On-site Special Events

Ordering / Purchasing

Ordering / Receiving



Servesafe Certified

Staff education / motivation

Ability To Lift 40+ Lbs

Beer Knowledge

Budget/cost Analysis

Cellar Organization

Coffee Knowledge


POS Maintenance

Profit & Loss Management

Spirits/Cocktails Knowledge

Staff Education

Wine Knowledge

Conflict Resolution

Customer service

Event Management / Organization

Food Preparation Knowledge

Food Safety Knowledge

Staff Management of 20

Staff education / motivation

Staffing / scheduling


Business Management

Conflict Resolution

Customer Service

Food Safety Knowledge

Marketing / PR


Microsoft Office


Profit And Loss

Purchasing / ordering

Recruiting / hiring

Social Media

Staff Education / Motivation


Read more

View Job Description

Markets, Specialty Grocer, Wine Store, Retailer