Required Years of Experience
4 years
Job Details
Floor Manager for Dominique Ansel
One full-time position for Floor Manager is available!
You will be working with a top-tier team, but in a fun and casual environment! This position is perfect for someone who wants to pursue a long-term career in the F&B industry. However, please note that we work in a demanding environment and have a serious first-class approach to customer service.
Be ready to manage a staff of 10 - 15 front of house members in all aspects of customer service and operations. You will be training new staff members on their daily functions, ensuring cleanliness and regular maintenance of the shop.
Plan to create staff work schedules, as well as manage inventory for packaging and store equipment and materials. This position will require you to source packaging for new holiday items, daily cash count after every shift, and facilitate opening and closing of the store. You will be organizing with finalizing large pre orders for larger corporations.
Creating production pars based on estimates, on a weekly basis. Continually quality control products and communicate to kitchen and back of house. Assist with promotional event planning, respond to customer emails (daily), and handle guest complaints. You will be asked to test employees to maintain a continual retraining process.
Requirements
• A sincere passion for pastries and culinary arts
• 4+ Years Food/Hospitality Industry
• 2+ Years Managerial Experience of a team of 5 or more
• Barista experience preferred
• Familiarity with POS systems
• NYC Food Certificate preferred (Will need to be attained shortly after hire if not already certified)
• Experience with ordering and inventory management
• Understanding of sales goals, production pars, and quality control
• Extensive experience with training new hires and continual training to better staff
• Meticulous cash handling
• Courteous with staff and co-workers
• Excellence in customer service (in person and by email)
• Detailed knowledge of Department of Health regulation and attention
to cleanliness.
As Floor Manager you will need manage 2 shift leaders and 10 barista.
Compensation Details
Bonus, Health and dental benefits, paid vacation
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Desserts
Bakery / Patisserie
Part of Dominique Ansel
Dominique Ansel Bakery is Chef Dominique's flagship shop, serving both sweet and savory items, with pastries reigning supreme, the Bakery is home to many of Chef Dominique’s signature creations – from his famed Cronut® (named one of TIME Magazine’s “25 Best inventions of 2013”), the Cookie Shot, Frozen S’more, Blossoming Hot Chocolate, baked-to-order Mini Madeleines, and many more.
For his prolific creativity, Chef Dominique was named the World’s Best Pastry Chef in 2017 by the World’s 50 Best Restaurants awards. Food & Wine has called him a “Culinary Van Gogh” while the New York Post coined him “the Willy Wonka of New York.” He was also named Business Insider’s “Most Innovative People Under 40,” one of Crain’s “40 under 40,” and was bestowed the prestigious l’Ordre du Mérite Agricole, France’s second highest honor.
In the quiet mornings on Spring Street in NYC’s famous SoHo, lines begin forming early in the morning for fresh viennoiserie, pastry, a cup of coffee, and to enjoy our much sought after Cronut® and DKAs. We open the doors with a smile, hospitality and quality being tantamount to our successes and to our ever developing base of regulars and fans from around the world. The shop features both cafe seating indoors as well as a quaint outdoor backyard terrace.
If you are wanting an environment that cares about hospitality, creativity, and quality we want to hear from you!
If a job is not posted please always feel free to send us your resume to [email protected] and thank you for your interest!
Awards / Distinctions
2014
