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Maitre D
Cescaphe Event Group
1412 Mt Vernon St, Philadelphia, PA 19130, USA
Maitre D at Cescaphe Event Group

Maitre D at Cescaphe Event Group

Cescaphe Event GroupMore Info

Full Time • Salary (Based on Experience)
Expired on Jul 5, 2019

Sorry, this job expired on Jul 5, 2019. Below are other jobs that may be of interest to you.

Requirements

3 years


Job Details

The Maître d’ is responsible for facilitating and maintaining an atmosphere of extraordinary hospitality for our clients and guests. The Maître d’ reports to and works in coordination with the Event Manager to oversee the event and ensure it is set up perfectly according to the details provided by the Event Manager. The Maître D’ will also work in cooperation and coordination with the venue’s Head Server and Event Chef. 

The Maître d’ acts as the direct contact for the event’s host, and gives impeccable service that surpasses their expectations. By leading our service team, the Maître d’ meets and exceeds our high event standards of exceptional client service, guest satisfaction, food quality, and cleanliness. Each team member is expected to assist when and where necessary during an event to ensure flawless execution. The Maître d’ will be expected to perform other duties as assigned to meet business needs.

Essential Duties and Responsibilities:

Product

  • Assembles and maintains any applicable event displays (bridal cart), bridal suite, tables/buffets.
  • Maintains clean service areas in accordance with CEG standards.
  • Responsible for directing the final breakdown of event including, but not limited to, cleanliness of bridal suite and overall venue, proper storage and organization of items, and reporting/recording lost items.
  • Observes safety and security procedures and reports unsafe conditions to Event Manager.
  • Knowledgeable of event specifications, services, food, beverage, and any special needs or accommodations.
  • Demonstrates high level attention to detail and provides creative solutions to uncommon problems.
  • Adheres to all job relevant manuals, checklists, and standard operating procedures.

Customer Service/Guest Relations

  • Acts as the direct contact for the client, creating a positive relationship and memorable experience.
  • Answers questions and accomplishes any requests from guests regarding food, beverages, and any other event details and services.
  • Informs Event Manager of difficult or emotional customer situations. Makes every attempt possible to fix the situation.
  • Responds promptly and courteously to client and guest needs.
  • Observes and acknowledges client and guest needs before request is made.
  • Engages client and guests in a friendly, yet professional manner; engages guests using 5-10 rule.
  • Communicates with clients and guests to assess satisfaction with experience; solicits information to ensure all needs are met.

 

Inventory and Equipment

  • Regularly informs Event Manager of items needed (i.e., cake boxes/bags/sashes, Cescaphe Black Bags, Cescaphe Water Bottles, etc).
  • Properly stores and handles inventory and equipment.
  • Informs Event Manager when inventory and equipment is damaged or not working properly.
  • Maintains cleanliness and organization in service areas.
  • Utilizes job specification sheet to check inventory (in-house and event specific, i.e. linens).
  • Maintains an organized storage system to easily count and restock all products.

 

The Maître d’ is responsible for facilitating and maintaining an atmosphere of extraordinary hospitality for our clients and guests. The Maître d’ reports to and works in coordination with the Event Manager to oversee the event and ensure it is set up perfectly according to the details provided by the Event Manager. The Maître D’ will also work in cooperation and coordination with the venue’s Head Server and Event Chef. 

The Maître d’ acts as the direct contact for the event’s host, and gives impeccable service that surpasses their expectations. By leading our service team, the Maître d’ meets and exceeds our high event standards of exceptional client service, guest satisfaction, food quality, and cleanliness. Each team member is expected to assist when and where necessary during an event to ensure flawless execution. The Maître d’ will be expected to perform other duties as assigned to meet business needs.

Essential Duties and Responsibilities:

Product

  • Assembles and maintains any applicable event displays (bridal cart), bridal suite, tables/buffets.
  • Maintains clean service areas in accordance with CEG standards.
  • Responsible for directing the final breakdown of event including, but not limited to, cleanliness of bridal suite and overall venue, proper storage and organization of items, and reporting/recording lost items.
  • Observes safety and security procedures and reports unsafe conditions to Event Manager.
  • Knowledgeable of event specifications, services, food, beverage, and any special needs or accommodations.
  • Demonstrates high level attention to detail and provides creative solutions to uncommon problems.
  • Adheres to all job relevant manuals, checklists, and standard operating procedures.

Customer Service/Guest Relations

  • Acts as the direct contact for the client, creating a positive relationship and memorable experience.
  • Answers questions and accomplishes any requests from guests regarding food, beverages, and any other event details and services.
  • Informs Event Manager of difficult or emotional customer situations. Makes every attempt possible to fix the situation.
  • Responds promptly and courteously to client and guest needs.
  • Observes and acknowledges client and guest needs before request is made.
  • Engages client and guests in a friendly, yet professional manner; engages guests using 5-10 rule.
  • Communicates with clients and guests to assess satisfaction with experience; solicits information to ensure all needs are met.

 

Inventory and Equipment

  • Regularly informs Event Manager of items needed (i.e., cake boxes/bags/sashes, Cescaphe Black Bags, Cescaphe Water Bottles, etc).
  • Properly stores and handles inventory and equipment.
  • Informs Event Manager when inventory and equipment is damaged or not working properly.
  • Maintains cleanliness and organization in service areas.
  • Utilizes job specification sheet to check inventory (in-house and event specific, i.e. linens).
  • Maintains an organized storage system to easily count and restock all products.

 

The Maître d’ is responsible for facilitating and maintaining an atmosphere of extraordinary hospitality for our clients and guests. The Maître d’ reports to and works in coordination with the Event Manager to oversee the event and ensure it is set up perfectly according to the details provided by the Event Manager. The Maître D’ will also work in cooperation and coordination with the venue’s Head Server and Event Chef. 

The Maître d’ acts as the direct contact for the event’s host, and gives impeccable service that surpasses their expectations. By leading our service team, the Maître d’ meets and exceeds our high event standards of exceptional client service, guest satisfaction, food quality, and cleanliness. Each team member is expected to assist when and where necessary during an event to ensure flawless execution. The Maître d’ will be expected to perform other duties as assigned to meet business needs.

Essential Duties and Responsibilities:

Product

  • Assembles and maintains any applicable event displays (bridal cart), bridal suite, tables/buffets.
  • Maintains clean service areas in accordance with CEG standards.
  • Responsible for directing the final breakdown of event including, but not limited to, cleanliness of bridal suite and overall venue, proper storage and organization of items, and reporting/recording lost items.
  • Observes safety and security procedures and reports unsafe conditions to Event Manager.
  • Knowledgeable of event specifications, services, food, beverage, and any special needs or accommodations.
  • Demonstrates high level attention to detail and provides creative solutions to uncommon problems.
  • Adheres to all job relevant manuals, checklists, and standard operating procedures.

Customer Service/Guest Relations

  • Acts as the direct contact for the client, creating a positive relationship and memorable experience.
  • Answers questions and accomplishes any requests from guests regarding food, beverages, and any other event details and services.
  • Informs Event Manager of difficult or emotional customer situations. Makes every attempt possible to fix the situation.
  • Responds promptly and courteously to client and guest needs.
  • Observes and acknowledges client and guest needs before request is made.
  • Engages client and guests in a friendly, yet professional manner; engages guests using 5-10 rule.
  • Communicates with clients and guests to assess satisfaction with experience; solicits information to ensure all needs are met.

 

Inventory and Equipment

  • Regularly informs Event Manager of items needed (i.e., cake boxes/bags/sashes, Cescaphe Black Bags, Cescaphe Water Bottles, etc).
  • Properly stores and handles inventory and equipment.
  • Informs Event Manager when inventory and equipment is damaged or not working properly.
  • Maintains cleanliness and organization in service areas.
  • Utilizes job specification sheet to check inventory (in-house and event specific, i.e. linens).
  • Maintains an organized storage system to easily count and restock all products.

 

View Job Description

Banquet Hall, Event, Food Service, Special Events Company

(215) 238-5750