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Front of House Manager
Link Restaurant Group HQ
930 Tchoupitoulas Street, New Orleans, LA, United States
Front of House Manager at Link Restaurant Group HQ

Front of House Manager at Link Restaurant Group HQ

Link Restaurant Group HQMore Info

Full Time • Salary (Based on Experience)
Expires on Jul 4, 2019


Requirements

3 years


Job Details
Link Restaurant Group was founded in January 2009 by James Beard Award winning executive Chef Donald Link with the goal to support the continuous growth of his family of restaurants in New Orleans. Chef Link, his partners and staff are passionate about southern food. Working with local purveyors and farmers, the Link team is committed to utilizing quality, local ingredients and traditional cooking techniques. We are enthusiastic about wine and focus on simple, attentive service. An honest and solid foundation of all members of the Link Restaurant Group.

We are seeking individuals who are dedicated to consistently driving high standards and achieving service excellence.

Responsibilities:
• Execute and maintain quality and consistency of food, beverage and service with full adherence to standards; act with a sense of urgency, be friendly, professional, and engaged
• Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
• Proactively interact with restaurant guests; build loyalty and face/name recognition
• Positively handle guest requests and accept feedback
• Regularly measure and evaluate service through restaurant service audits, and leveraging guest/employee feedback
• Maintain highest level of safety, security, sanitation, and cleanliness of restaurant
• Staff, train and develop guest-focused employees
• Sound decision making capability
• Assist with inventory counts, costs, and maintenance as specified by GM
• Performs other job-related duties as assigned

Skills & Requirements:
• Strong interpersonal skills (motivating, delegation, conflict management)
• 3-5 years in the same or similar role
• Ability to coordinate multiple tasks while maintaining standards of operations
• Strong problem-solving, organization and time management skills
• Excellent guest service and hospitality skills and professional presentation
• Ability to motivate employees to work as a team to ensure that food and service meet high level standards
• Excellent verbal and written communication skills
• Self-motivated with excellent organizational skills and attention to detail
• Excellent planning, organization and follow-up skills
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Physical Demands
• The physical demands for this position are seeing, hearing, speaking, reaching, frequently lifting up to 50 pounds, sitting, standing, for 4 to 8 hours, bending, and moving intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodations.

The duties of this position may change from time to time. Link Restaurant Group reserves the right to add or delete duties and responsibilities at the discretion of LRG or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
LRG is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.


Compensation details

Competitive wages, health insurance and a 401k with a company match.


Required Skills

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food Safety Knowledge

Staff Management of 75



Restaurant Group

Part of Link Restaurant Group

(504) 588-2189