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Guest Relations at The Alinea Group

The Alinea GroupMore Info

Full Time • Hourly (Based on Experience)
Expires on Jun 15, 2019


0-1 years

Job Details

Guest Relations Intern

The Alinea Group seeks a Guest Relations Coordinator. The ideal candidate has extraordinary attention to detail, communicates effectively in writing and in person, and enjoys being part of a collaborative work environment.

Alinea has been universally praised for its innovative approach to modernist cuisine. It has four times been named the Best Restaurant in America and is one of only 13 restaurants in the U.S. to earn the coveted Michelin 3-Star rating. Next Restaurant constantly explores the world of cuisine, changing our prix fixe menus and dining experience completely every four months. Roister is the Alinea Group's convivial & casual restaurant where the kitchen and dining room are one and the same. The food is rooted in primal cooking techniques combined with modern technology and an open hearth. At the Aviary we honor both innovation and tradition. Strong back of house staff is needed to help produce wildly creative food to pair with our equally creative cocktails. Our food is made from items that are carefully sourced and procured fresh daily.

Essential Qualifications:

  • Obtained or pursuing Associate’s Degree or above
  • Attention to detail and accuracy
  • Intermediate proficiency with Excel and Google Sheet data organization
  • Advanced proficiency with word processing programs like Google Doc and Word
  • Experience writing correspondence in a professional setting
  • Calm demeanor
  • Team oriented attitude
  • A positive outlook and ability to adapt to changing procedures
  • Computer literacy
  • Ability to work over the holiday break (December 21st - 28th)
  • Ability to work 5days/week including some weekends

Desired Qualifications:

  • Administrative experience in a professional setting
  • Experience with shipment processing for both international and domestic orders
  • Past experience in data entry


  • Data entry
  • Supporting the team's across our restaurants:
    • Responding to guests over email
  • Prepping reservations and running daily Guest Relations reports


  • Competitive hourly wage

  • Medical, vision, dental and life insurance
  • Paid time off
  • 401(k) with up to 4% match
  • Ventra transit benefit
  • Employee dining discount
  • Lunch provided daily

The Alinea Group values diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.

Restaurant Group

Part of The Alinea Group

Alinea, Next Restaurant, The Aviary and Roister

Founded by Chef Grant Achatz and Nick Kokonas

Located in Chicago, IL

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