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Retail Manager
Federal Donuts
1632 Sansom Street, Philadelphia, PA, United States
Retail Manager at Federal Donuts

Retail Manager at Federal Donuts

Federal DonutsMore Info

Full Time • Salary (40,000-45,000)
Expired on Jun 12, 2019

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2 years

Job Details

Job Details


Manages the day-to-day operations of donut shops. Hires, trains, maintains employee relations, and schedules store personnel for standard store operating hours. Responsible for sales, controllable expenses (including payroll), security of store receipts, presentation, inventory control, loss prevention, and store appearance. Responsible for instilling in all employees a strong desire to deliver superior customer service to every Federal Donuts customer. Promotes the Federal Donuts name and concept through the development of strong community relationships.


  • Maintains fiscal performance measured in sales, costs of goods sold and payroll costs.
  • Enforces compliance with procedures included in the Federal Donuts Operations Manual
  • Provides operations training to all employees on a continuing basis
  • Demonstrates and reinforces in all employees a strong sense of customer service, satisfaction
  • Follows and enforces proper Point of Sale
  • Maintains a safe working environment for all Completes, in advance, an accurate, weekly staffing schedule using accepted company guidelines.
  • Selects and hires qualified personnel
  • Ensures control and protection of food and supply inventories:
  • Apprises Director of Store Operations of all store activities on a regular basis.
  • Maintains and presents a positive, enthusiastic attitude toward job and
  • Creates and maintains an organized and efficient management office/work
  • Prepares, presents and displays visual merchandising and in-store marketing programs, as directed by
  • Promotes and develops good community relations by looking for and being involved in community activities


  • Demonstrated leadership ability with at least 2 years of experience in a customer-facing sales setting
  • Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with other employees, management and Bilingual Spanish skills are a plus
  • Must have knowledge of a variety of computer software
  • Must have high level of interpersonal skills to handle sensitive and confidential Position continually requires demonstrated poise, tact and diplomacy
  • Individuals must be able to stand for extended periods of time, stock shelves by climbing ladders or stairs, lift and move inventory up to 50, determine colors for merchandise stock and customer assistance, and work regular hours.


Federal Donuts is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate

Compensation details

West Philadelphia Location, 3428 Sansom Ave

View Job Description

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Cafe, Bakery / Patisserie

Part of CookNSolo Restaurants

It's 7am and the world is your donut. Choose from fancies like Banana Cream Pie, Milk Chocolate Sea Salt, Watermelon-Cucumber-Lime and other seasonal flavors, but don't leave without experiencing a piping hot & fresh donut fried to order and rolled in seasoned sugars. Coffee is a custom hand-roasted blend, available as hot drip coffee or iced cold brew.

Crispy Korean-style fried chicken rolls out at 11am daily; try it dressed in dry seasonings like Buttermilk Ranch and Shabazzi or full-on Honey Ginger and Chili Garlic glazes.

Executive Chef: Mike Solomonov
Hours: Mon-Sun. 7am - sell out or 7pm

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