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General Manager
Butcher's Dog
11301 W Olympic Blvd, Los Angeles, CA 90064, USA
General Manager at Butcher's Dog

General Manager at Butcher's Dog

Butcher's DogMore Info

Full Time • Salary (Based on Experience)
Expires on May 15, 2019


Requirements

1 year


Job Details
Gastropub/sports bar on the Westside is looking for a restaurant manager.
 

Restaurant Manager Responsibilities
  • Coordinating daily restaurant management operations
  • Delivering superior food and beverage service and maximizing customer satisfaction
  • Responding efficiently and accurately to restaurant customer complaints
 
Job brief
We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant manager responsibilities include maintaining the restaurant's revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you'll need management skills and experience in both the front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you'll oversee scheduling, inventory, costs and make sure we comply with health and safety restaurant regulations.
We'll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
 
Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Ensure compliance with sanitation and safety regulations
  • Manage the restaurant's good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
 
Requirements

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with the ability to remember and recall ingredients and dishes to inform customers and waitstaff
  • Familiarities with restaurant management software
  • Strong leadership, motivational and people skills
 


Gastro Pub

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