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Host / Hostess
Ace Hotel Chicago
311 N Morgan St, Chicago, IL 60607, United States
Host / Hostess at Ace Hotel Chicago

Host / Hostess at Ace Hotel Chicago

Ace Hotel ChicagoMore Info

Part Time • Hourly $14.50
Expired on Feb 7, 2019

Sorry, this job expired on Feb 7, 2019. Below are other jobs that may be of interest to you.


1 year

Job Details
Become a member of the team at the award-winning Ace Hotel Chicago (2018 Conde Nast Traveler Magazine "Hot List"), and its critically acclaimed restaurant, City Mouse, which is helmed by Chef-Partner Jason Vincent (Food & Wine "Best New Chef;" James Beard Award nominee), and Executive Chef Pat Sheerin (StarChefs "Rising Star Chef"). Since opening in summer 2017, City Mouse has earned rave reviews from the Chicago Tribune and New York Times, and was named to Chicago Magazine's 2018 "Best New Restaurants" list. 


Direct and maintain flow of guests through the restaurant during each shift by recording accurate reservations and distributing equal number of covers among servers. Maintain a clean and organized host stand.


Qualified candidates must be able to satisfactorily complete the following responsibilities. Other duties may be assigned.

  1. Warmly greet and seat guests.
  2. Answer incoming calls in a prompt and professional manner,
  3. Manage reservations to effectively seat entire dining room.
  4. Maintain complete and accurate guest records and reservation notes.
  5. Cash handling, including correctly and precisely processing each guest check.
  6. Properly ring guest orders through the POS system.
  7. Maintain positive guest relations at all times.
  8. Work with a spirit of teamwork. Communicate needs and ideas to management.
  9. Knowledgeable in the various outlet menus and times of operation.
  10. Follow all safety and sanitation policies.
  11. Understand mechanics of service and arrange tables for large parties.
  12. Ensure there are plenty of menus for service period.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  1. Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
  2. Prioritize and organize work assignments, have timely follow up and execution.
  3. Have superb time management skills.
  4. Maintain complete knowledge of all hotel services/features and hours of operation.
  5. Other language, mathematical, and reasoning abilities.
  6. Ability to comply with physical demands.
  7. Knowledge and understanding of Atelier & Ace Culture & initiatives
  8. Ability to compute basic mathematical calculations.
  9. Must be able to maintain a flexible work schedule.

View Job Description

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