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Host
One Off Hospitality Group
Chicago, IL, United States
Host at One Off Hospitality Group

Host at One Off Hospitality Group

One Off Hospitality GroupMore Info

Full Time • Hourly (Based on Experience)
Expired on Feb 5, 2019

Sorry, this job expired on Feb 5, 2019. Below are other jobs that may be of interest to you.

Requirements

1 year


Job Details
Host
 
One Off Hospitality Group
REPORTS TO:  Front of House Management
FLSA:  Non-Exempt
Position Summary- A Host is responsible for setting the stage for exceptional accommodation and organization for the restaurant through telephone service, greeting, seated and setting the pace for each service. 
 
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
  • Answering a ringing telephone by the third ring with appropriate verbiage respective to each location.
  • To be proficient in all of the specifications of each property—food, beverage, hours of operation, etc.
  • Go above and beyond to provide accommodation to guests, albeit through securing reservations or offering other pertinent information of the location. 
  • Greet all guests with a warm, friendly and professional demeanor.
  • Maintain composure and positivity when under pressure. 
  • Multi-tasking between greeting, seating, assisting guests with any belongings, answering telephones and communicating with managers and service staff about guests when deemed necessary. 
  • Communicate with managers regarding any special guest requests or dissatisfactory comments in order to have all addressed and rectified immediately. 
  • Maintain the cleanliness and organization of the front door area to ensure the safety and security of all guests and service team members.
  • Always maintain a positive, and team-oriented, demeanor. 
  • Assist in housekeeping tasks when asked and follow direction.
  • Adhere to all Company policies, procedures and practices including health & safety, and loss prevention.
  • Any other duties as assigned by management.
 
Minimum Qualifications (Education, Experience, Skills)
  • High School Diploma or GED graduate.
  • Serve Safe Certification required.
  • Ability to handle stress under pressure.
  • Ability to provide quality guest service.
  • Willingness to maintain a clean, healthy, and safe working environment.
  • Ability to learn and use company computer to input data.
  • Ability to coordinate multiple activities with attention to detail.
  • Ability to work independently, with minimal supervision
  • Physical Demands and Work Environment
  • Ability to work varied hours/days as business dictates.
  • Ability to stand for extended periods of time
  • Ability to climb and descend stairs
 
The description of the physical demands and the work environment characteristics here represent those that must be met by staff to successfully perform and those staff encounter while performing the essential functions of this position.  Reasonable accommodations may be made to enable qualifying individuals with disabilities to perform the essential functions of the position.

This position requires staff to work in close quarters with other staff and/or guests which may result in physical, non-sexual contact with other staff and/or guests.
While performing the duties of this job, staff  is regularly required to talk or hear in a loud environment. The staff is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The staff may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.

While performing the duties of this job, the staff is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and risk of electrical shock. The noise level in the work environment is moderate to loud.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Staff will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
View Job Description

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Restaurant Group

Part of One Off Hospitality Group

One Off Hospitality Group locations includes avec, Big Star Wicker Park, Big Star Wrigleyville, Blackbird, Dove's Luncheonette, Nico Osteria, Pacific Standard Time, The Publican, Publican Anker, Publican Quality Meats, Publican Quality Bread, Publican Tavern O'Hare and The Violet Hour.

ONE OFF implies that each project is unique, and is operated with a spirit of complete and utter creativity.

It suggests that each project might be our last; which is why each project we do is handled with the utmost attention to detail and character.

ONE OFF is the opposite of big branding, knock ‘em out and spread ‘em out entrepreneurship.

ONE OFF suggests that we are always bringing something new into the world and, when you get down right to it, our lives themselves are ONE OFFs. ONE OFF is making the most of every opportunity.

Awards
2015
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