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Host / Hostess
The Franklin Room
675 North Franklin Street, Chicago, IL 60654, United States
Host / Hostess at The Franklin Room

Host / Hostess at The Franklin Room

The Franklin RoomMore Info

Full Time • Hourly (Based on Experience)
Expired on Jan 11, 2019

Sorry, this job expired on Jan 11, 2019. Below are other jobs that may be of interest to you.


1 year

Job Details

The Franklin Room is looking for an experienced Host to join our team. All applicants must have previous experience in a high volume restaurant and willing to work in a team-oriented environment.

Primary Responsibilities
• Greet guests as they arrive and usher them to their assigned tables or bar area
• Organize OpenTable to ensure we are maximizing our available inventory
• Adjust seating plans rapidly to adjust for walk-in diners
• Become proficient in our large party policies and direct people to our private events coordinator
• Be able to manage a wait list to accommodate our walk-ins the best we can
• Be able to uphold a positive element of customer service with our guests whether they are at the restaurant or over the phone
• Work with the manager on duty to complete project he/she assigns
• Complete all opening and closing sidework
• Learn about all of our menus and be able to explain them to our guests
• Learn specifics about our whiskey and cocktail programs in order to guide our guests to try new things
• Be able to help clear and reset tables
• Be willing to check in with our guests to ensure they are enjoying their experience
• Be able to manage our take out and deliveries orders from the phone and via our delivery networks
• Minimum 2 years experience in a high volume restaurant
• Be able to demonstrate strong multi tasking ability
• Availability to work nights, weekends and/or holidays
• Working knowledge of OpenTable
• Working knowledge of Whiskey and Spirits not required but a plus
• Strong communication skills
• Positive attitude and passion for hospitality
• Customer service experience
• Ability to work under pressure in a fast-paced environment
• Experience working with MICROS and/or Aloha

• Available upon request

Compensation details

$11 to $13 per hour bsed on experience

View Job Description

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Require min. 1 year of experience

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Part of Union Hospitality Group

The Franklin Room is a proper city tavern and speakeasy located in Chicago's popular River North neighborhood. Our menu features comforting and flavorful turn-of-the-century inspired American tavern fare that is elevated with a modern approach. We offer a delicious variety of approachable items including fresh seafood, prime steaks & chops, and vegetarian friendly items that are all made from scratch on a daily basis. The Franklin Room beverage program showcases an extensive selection of classic cocktails with an award winning whisk(e)y program. Our thoughtful selection of fine spirits, wine and beer is well curated with a strong focus on independent distillers and limited edition, rare releases.

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