Job is saved!

Click your avatar to
access saved jobs and applications

Lead Host
Maple & Ash
8 West Maple Street, Chicago, IL
Lead Host at Maple & Ash

Lead Host at Maple & Ash

Maple & AshMore Info

Full Time • Hourly (Based on Experience)
Expired on Dec 12, 2018

Sorry, this job expired on Dec 12, 2018. Below are other jobs that may be of interest to you.

Requirements

2 years


Job Details

Company Overview:
Maple & Ash is an innovative take on the traditional steakhouse—mixing modern aesthetic with authentic service to deliver classic wood- fired dishes. With a menu crafted by two Michelin star Chef Danny Grant and a 5,000 bottle wine program named one of “America’s Best” by Wine Enthusiast, Maple & Ash finds a way to celebrate every moment. It’s more than just a restaurant, it’s an experience.

In everything we do, there are four principles that we live by:

  • Generous - We always give more than we receive and we never take advantage of a guest. The value that a guest receives always exceeds what they pay.
  • Professional - We do our work exceptionally, with skill and talent born from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other restaurant.
  • Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to success at an intense and complex restaurant such as Maple & Ash.
  • Fail Fast - As we strive to be the best, we will make mistakes. It is ok to screw up as long as you learn, adjust, and get better. Don’t wait… fail fast and move on.

What You Will Do

  • Manage reservations on OpenTable
  • Preforms reservation call-backs and maintain proper phone etiquette
  • Enthusiastically engage guests upon arrival and graciously thank them for dining
  • Manage waiting guests
  • Designate table assignments
  • Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests
  • Be flexible and able to adjust to meet the changing needs of the restaurant and guests
  • Maintain a level of professionalism and community effectively
  • Be considerate and willing to help out fellow teammates
  • Tolerate pressure and work calmly and efficiently during busy times
  • Develop and maintain relationships with bocuse guests, investors and local concierge
  • Communicate changes/events that can influence covers

Who We Are Looking For

  • Ability to use OpenTable
  • 2+ years as a host
  • Professional, articulate, friendly, and punctual
  • Possesses and exhibits the drive to provide exceptional service
  • Flexible hours are required (able to work days, nights, weekends, holidays)
  • Confidence in personal style and appearance
  • Must be able to work at a rapid pace while maintaining attention to detail
  • Communication and ability to delegate
  • Skilled in time management

View Job Description

Other jobs you might be interested in


Upscale Casual

Part of Maple & Ash

Company Overview:
Maple & Ash is an innovative take on the traditional steakhouse—mixing modern aesthetic with authentic service to deliver classic wood- fired dishes. With a sumptuous menu crafted by two- Michelin- Star Chef Danny Grant and a 5,000 bottle wine program named one of “America’s Best” by Wine Enthusiast, Maple & Ash finds a way to celebrate every moment. It’s more than just a restaurant, it’s an experience.

We are a team of determined innovators who value hard work, loyalty and respect. We are a tight-knit family who shares everything. We laugh a lot (and sometimes cry), we are serious about having fun and we are just as serious about doing things the right way. We welcome change, challenges, and new ideas because we know that they will help us grow. We value honesty and being able to admit when we are wrong. Our standards are high and our goals are astronomical.