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Fine & Rare is looking for an energetic, professional staff member who has an excellent track record in hospitality and who thrives to work in a fine dining environment. The focus is on professionalism and providing a superior customer experience. The successful candidate will be able to demonstrate the following; Job Skills: *Able to communicate clearly. *A minimum of 2 years experience working within fine dining establishment as a host team member. *Excellent Customer Service Skills and ability to understand and respond to individual guests needs and requirements *A genuine interest and understanding in food and drinks *Exceptional communication and presentational skills *Problem solving skills *Ability to think on your feet and under pressure whilst maintaining a positive outlook and attention to detail *Able to organise time effectively, forward plan and prioritise tasks to ensure workload is balanced and urgent situations are dealt with immediately. *Ability to multitask *Ability to work as part of a small team and independently and use initiative Job Role: *Showing guests to tables during Dinner service *Greeting and escorting guests with a professional and positive attitude *Oversea the flow of guests within the restaurant *Manage the reservations and shift team *Maintain ambience of restaurant – lighting, music, cleanliness, hygiene *Oversea and pro-actively deal with guest queries and complaints *Advising guests on menus & beverage choices *Advanced knowledge of OpenTable . Personality: Outgoing, confident, positive, focused, mature, reliable, empathetic, attentive, discreet, responsible and accountable, team player but equally able to work independently and without supervision, well presented.
Experience in a Fine Dining Establishment
Experience in a High Volume Environment
OpenTable or other