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In Room Dining Assistant Manager
The Peninsula Chicago
108 East Superior Street, Chicago, IL
In Room Dining Assistant Manager at The Peninsula Chicago

In Room Dining Assistant Manager at The Peninsula Chicago

The Peninsula ChicagoMore Info

Full Time • Salary (Based on Experience)
Expired on Nov 14, 2018

Sorry, this job expired on Nov 14, 2018. Below are other jobs that may be of interest to you.

Requirements

2 years


Job Details

To be considered for the position, please apply online at: https://hshgroup.csod.com/ats/careersite/search.aspx?site=5&c=hshgroup

Responsibility:

  • Assume the duties of the Room Service Manager in his or her absence.
  • Responsible for all activities of Room Service, which include staff scheduling, delegation of job tasks, monitoring and supervision of service.
  • Ensure consistency of correct service standards for all meal periods to be followed by all staff members.
  • Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service.
  • Have extensive expert knowledge of wines and all other beverages.
  • Observe and maintain daily condition of all physical facilities and equipment in Room Service, public area and make recommendations for corrections and improvement as needed.
  • Prepare and post effective employee work schedules to reflect operating forecasts and to ensure that staff is scheduled within the given budgetary parameters set by the hotel.
  • Handle complaints or guests concerns.

This Job Description is not exhaustive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment.

The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage.


Compensation details

Salary, Pers/Vac/Sick Days, 401k plus match, STD, LTD


Required Skills

Classic Wine Service Knowledge

Conflict Resolution

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Food Preparation Knowledge

Food Safety Knowledge

Hospitality / Management Degree

OpenTable or other

POS Systems

Staff education / motivation

Staffing / scheduling

TIPS Certified

Accounting / Bookkeeping

Budgeting

Business Management

Conflict Resolution

Customer Service

Food Safety Knowledge

Hospitality / Management Degree

Microsoft Office

Payroll

Purchasing / ordering

Recruiting / hiring

Staff Education / Motivation

Writing

Read more


View Job Description

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Luxury Hotel

The Peninsula Hotels group has a unique identity among the world’s leading hotels. Established in 1928, we now operate prestigious luxury properties in ten major cities. These include the flagship in Hong Kong, plus Shanghai, Tokyo, Beijing, New York, Chicago, Beverly Hills, Bangkok, Manila, and Paris with London under development. Peninsula is a living legend, the name synonymous with luxurious comfort and impeccable service. We set our sights high and our standards higher, aiming always to delight our customers, and in many cases we are now serving the third generation of our loyal guests.

The Peninsula Chicago is the five-star hotel that brought traditional Asian service to a city already renowned for the warmth of its hospitality. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. For this, the hotel credits its strong links to both the local community and international heritage.

The Peninsula Chicago is honored to be recognized as part of the '2017 Travel + Leisure World's Best Awards.' Each year, the readers of Travel + Leisure, the largest travel magazine brand in the United States, vote for their favorites in all things travel in their 'Worlds Best Awards' survey. The hotel is delighted that the readers have voted The Peninsula Chicago as the 'Best Hotel in Chicago' for 2017.

Open Jobs From The Peninsula Chicago
Line CookIn-Room Dining Overnight Server