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Elegant Server at Entertainment Cruises - Chicago

Entertainment Cruises - ChicagoMore Info

Part Time • Hourly $12.75
Expired on Oct 18, 2018

Sorry, this job expired on Oct 18, 2018. Below are other jobs that may be of interest to you.

Requirements

2 years


Job Details

 Job Summary:

Inspired by our commitment to excellence, servers at our Company* create unforgettable memories for our guests.  The successful Fine Dining Server is technically competent in serving food and beverages, is hospitable and cordial to guests and coworkers, acts safely and responsibly, and is knowledgeable about the vessel and the skyline.

 

Essential Functions:

  • Provide exceptional upscale hospitality to guests and coworkers as prescribed in Our Service System (OSS)
  • Greet guests and serve food and beverages in a timely and professional fashion
  • Accurately take orders and enter them into the point of sale system
  • Maintain the cleanliness and safety of all common areas and service stations
  • Participate in the celebration and entertainment experience of the guest
  • Set up and break down dining room and service stations as prescribed; this requires movement of dining cabin furniture
  • Accurately collect payment from guests for on-board purchases
  • Provide information to guests including menu descriptions, wine varietals, order of service, entertainment options, cruise route and points of interest
  • Maintain proper fine dining service techniques

 

Additional Responsibilities:

  • Be prepared to begin work at scheduled time
  • Maintain uniform and personal grooming in compliance with appearance standards
  • Assist with the warm and efficient greeting and seating of guests when they arrive
  • Other duties as assigned by the manager or supervisor on duty

 

 Accountabilities:

The successful Fine Dining Server will facilitate an unforgettable experience for their guests, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. This shipmate will uphold company values and provide exceptional service on our upscale Odyssey Chicago River Cruise Line. Performance will be measured by guest and mystery shopper satisfaction surveys, departmental tests, management evaluation, and comparative beverage sales.

 

 Job Specifications / qualifications:

  • High school diploma or equivalent required
  • Two (2) years experience in high volume restaurant preferred
  • Extensive knowledge of fine-dining service techniques
  • Energetic and enthusiastic personality essential
  • Must be able to effectively understand and convey written and verbal information to guests and coworkers
  • Must possess a service orientation – actively looking for ways to help others
  • Basic computer skills are required
  • Will work for extended periods without sitting
  • Required to lift furniture and other heavy items such as dishes up and down stairs
  • Will be required to be available for work on all major holidays
  • Must be 21 years or older (Chicago Liquor Ordinance)
  • Per US Coast Guard regulations, must be a US Citizen or a Permanent Resident

 

 *For purposes of this job description only, references to the ‘Company’ are to the following subsidiaries of Entertainment Cruises Inc.: Premier Yachts, Inc., Mystic Blue Cruises, Inc., Seadog Ventures, Inc., and Spirit Cruises, LLC. You are employed by one of these subsidiaries, not by Entertainment Cruises Inc.

 


Compensation details

Plus Tips and Bar Incentives


Required Skills

Classic Food / Wine Service

Classic Wine Service Knowledge

Customer service

Experience in a Fine Dining Establishment

Experience in a High Volume Environment

Food / Beverage Pairing

Food Safety Knowledge

POS Systems

Read more


View Job Description

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Cruise Line, Entertainment Venue, Event, Event Catering, Special Events Company

Part of Entertainment Cruises

Entertainment Cruises is the nation’s largest dining and sightseeing cruise company with a fleet of 36 ships in cities that include: Baltimore, Boston, Chicago, National Harbor, MD, Norfolk, VA, Philadelphia, New York, Washington, D.C. and Weehawken, NJ.

From the fresh and fun Spirit to the modern and sleek Odyssey and Bateaux, to our Elite Private Yachts and exciting Seadog speedboat rides, Entertainment Cruises offers a wide range of guest experiences. Once onboard, each guest will see the city from a whole new perspective—from the water.

Entertainment Cruises operates more than ten thousand cruises and serves more than 1.9 million guests each year. We are inspired by our commitment to excellence and dedicated to creating unforgettable memories. That’s why every shipmate is focused on delivering exceptional experiences to our guests through Our Service System.

Our maiden voyage was aboard the Spirit of Norfolk in 1978, and cruised along the historic Elizabeth River.

Kenneth Svendsen was named CEO of Entertainment Cruises in January, 2016. Kenneth brings a rich career in hospitality and a relentless focus on the guest experience, further enriching Our Service System to deliver on our commitment to creating unforgettable memories for our guests. For more on our history, please check out our timeline.

Entertainment Cruises is a member of Pritzker Group which owns and operates market leading companies in the manufactured products, services and healthcare sectors. The firm’s history as an entrepreneurial family-owned enterprise and its permanent, proprietary capital base allow Entertainment Cruises the flexibility to invest in serving its customers' needs over the long term. For more information, visit www.pritzkergroup.com.

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