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General Manager
bellyQ & urbanbelly West Loop
1400 W Randolph St, Chicago, IL
General Manager at bellyQ & urbanbelly West Loop

General Manager at bellyQ & urbanbelly West Loop

bellyQ & urbanbelly West LoopMore Info

Full Time • Salary (Based on Experience)
Expired on Sep 18, 2018

Sorry, this job expired on Sep 18, 2018. Below are other jobs that may be of interest to you.


3 years

Job Details

This is a unique opportunity to oversee both a full service restaurant and fast casual concept within the same location. Please find further details regarding the role and responsibilies of the position below:


REPORTS TO: Director of Operations & Chief Operations Officer 

SUPERVISES: Directly responsible for supervision and management of all management and hourly staff (including culinary)


  • Directs and leads full scope of restaurant operations in accordance with the company mission statement and values, including oversight of culinary operations from a financial and quality perspective; participates in service operations (ie: expediting, bussing, hosting) as necessary
  • Leads, supervises and participates in the development of the management team
  • Develops and drives guest relationship building and adherence to service standards, including staff training programs
  • Develops and drives all revenues and sales capacities to meet all financial projections
  • Manages, monitors and analyzes daily P&L and directs needed changes to operations
  • Directs the hiring of all hourly staff; coordinates the hiring of management staff in coordination with the Executive Chef and CMCI
  • Conducts regular management meetings with restaurant and/or CMCI teams
  • Directs monthly inventory activities to ensure accuracy and adherence to deadlines
  • Oversees property and equipment maintenance/repair functions
  • Primary liaison for marketing, public relations and promotional events and activities, in coordination with the Director of Marketing & PR


  • Minimum 2 years of prior GM-level experience OR 5+ years of prior AGM-level experience at a restaurant similar in scope/style to the appropriate CMCI restaurant (NOTE: Positions in restaurants with high volume may require additional experience)
  • Excellent overall food & beverage knowledge
  • Excellent knowledge and demonstrated skill in general steps of service
  • Strong knowledge of general restaurant financials
  • Strong working knowledge & skill in Word, Excel & Outlook
  • Strong working knowledge & skill in POS systems


  • Guest focus – grateful for guests, passionate & humble about service, proud of job/restaurant, holds self/others accountable for guest experience, genuinely friendly & positive, professional appearance & behavior, strives to better self, finds ways to say “yes”
  • Employee focus – positive approach, respect & empathy, proven ability to mentor/develop staff and sustain high employee morale, excellent employee relations skills
  • Fiscal responsibility – strong understanding of food & labor costs, budgeting, Flash, P&L statements, “checkbook” accounting, inventory procedures, scheduling and cost control activities, able to forecast gross margin on a monthly basis
  • Accountability – strong attention to detail, does what he/she says, takes responsibility, maturity, prior direct accountability for achieving financial and performance goals
  • Proactiveness – takes initiative, “can do” attitude, excellent organizational skills
  • Effective communication – excellent verbal/written skills, excellent listening skills
  • Team focus – can work with others to accomplish goals, what level collaboration skills, proven ability to lead and manage teams


  • Base salary commensurate with experience 
  • Participation in discretionary bonus program
  • Participation in medical & dental insurance plans
  • Long Term Disability Insurance
  • Life Insurance paid for by company
  • $55 month cell phone reimbursement
  • 2 weeks paid vacation during first 5 years of employment; 3 weeks paid vacation starting in 5th year of employment
  • Free manager meals while working plus 100% discount on food & beverage for manager & 1 guest for personal dining, applicable at all CMCI restaurants

Compensation details

Dining Discount, Medical & Dental Insurance Following First 60 Days of Employment, Discretionary Bonus Plan

Required Skills

Customer service

Food Safety Knowledge

OpenTable or other

POS Systems

Staff education / motivation

Staffing / scheduling

TIPS Certified

View Job Description

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Housed side by side in a former pickle factory, bellyQ and urbanbelly West Loop provide diners with two distinct choices to enjoy the diverse flavors of Asian cuisine.

BellyQ is Asian barbecue redefined through the imaginative mind of Chef Bill Kim. Amplified by an interactive dining experience that is both creative and modern, Chef Kim presents you with an incredibly flavorful journey.

Bringing together the communal dining that’s a trademark of Asian dining, urbanbelly reimagines noodles, dumplings and rice using only the most authentic and freshest ingredients.